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Application Manager at Cognizant

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Bridgewater, New Jersey

Job Description:

We are looking out for an Application
for our project team based out of Bridgewater, NJ


& Deliverables:

  • The Application Manager assumes responsibility of delivering IT
    services for applications within agreed service levels and ensures
    appropriate level of capacity to fulfill future needs.

  • The role is responsible for lifecycle management, driving
    continual improvements, and the management of change of the IT service for
    applications, ultimately ensuring high customer satisfaction.

  • The role also negotiates Operational Level Agreements (OLAs) with
    the service providers of underpinning IT services and ensures that the
    relevant resources are engaged and coordinated.

  • Ensures effective management of IT Services for applications
    across their entire lifecycle within an agreed governance model

  • Ensures high customer satisfaction

  • Negotiates SLAs with customers and BIMs, and OLAs with Service
    Providers of underpining services to make sure the customer needs are met

  • Approves project handover to operations

  • Captures Demand effectively from various areas e.g. Business, IGM,

  • Negotiates priorities and ensures availability of appropriate
    capacity to deliver

  • Contributes to and actively participates in continuous improvement
    / cost reduction programs. Proposes and implements operational improvements,
    based on a fair technical and good domain understanding, that provide
    value to IT and/or business

  • Plan, budget and resource all initiatives requested by the
    business area for a particular application(s). Progress is tracked, risks
    and issues are managed and changes to plans are communicated regularly to
    all stakeholders

  • Monitors Service Levels, communicates regularly about KPIs to
    appropriate stakeholders and defines plans for continuous improvements,
    including Service Providers when appropriate

  • Manages applications financials and ensures that application
    related information is up to date in all relevant systems e.g. Clarity,
    I.MAN on a timely basis

  • Acts as a first point of escalation for operational issues for all

  • Ensures adherence to quality standards
    as defined by the IT Organization

  • Ensures the applications are audit
    ready and provide appropriate response to audit  / IGM assessment findings
    and recommendations

  • Minimum requirement is a Bachelor’s Degree in Computer Science or
    a related discipline.

  • Good oral and written communication skills. Ability to communicate
    and interact with peoples at all levels globally

  • 8 years of professional experiences in areas such as project
    management, software engineering, validation, regulatory and compliance.
    Demonstrated ability to lead people.

  • Domain knowledge: Life Science Domain

About Cognizant

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at follow us on Twitter:USJobsCognizant.
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in militaary service.