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Application Manager at Cognizant

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Bridgewater, New Jersey

Job Description:


We are looking out for an Application
Manager
for our project team based out of Bridgewater, NJ

 

Skills
& Deliverables:


  • The Application Manager assumes responsibility of delivering IT
    services for applications within agreed service levels and ensures
    appropriate level of capacity to fulfill future needs.

  • The role is responsible for lifecycle management, driving
    continual improvements, and the management of change of the IT service for
    applications, ultimately ensuring high customer satisfaction.

  • The role also negotiates Operational Level Agreements (OLAs) with
    the service providers of underpinning IT services and ensures that the
    relevant resources are engaged and coordinated.

  • Ensures effective management of IT Services for applications
    across their entire lifecycle within an agreed governance model

  • Ensures high customer satisfaction

  • Negotiates SLAs with customers and BIMs, and OLAs with Service
    Providers of underpining services to make sure the customer needs are met

  • Approves project handover to operations

  • Captures Demand effectively from various areas e.g. Business, IGM,
    Infrastructure

  • Negotiates priorities and ensures availability of appropriate
    capacity to deliver

  • Contributes to and actively participates in continuous improvement
    / cost reduction programs. Proposes and implements operational improvements,
    based on a fair technical and good domain understanding, that provide
    value to IT and/or business

  • Plan, budget and resource all initiatives requested by the
    business area for a particular application(s). Progress is tracked, risks
    and issues are managed and changes to plans are communicated regularly to
    all stakeholders

  • Monitors Service Levels, communicates regularly about KPIs to
    appropriate stakeholders and defines plans for continuous improvements,
    including Service Providers when appropriate

  • Manages applications financials and ensures that application
    related information is up to date in all relevant systems e.g. Clarity,
    I.MAN on a timely basis

  • Acts as a first point of escalation for operational issues for all
    stakeholders

  • Ensures adherence to quality standards
    as defined by the IT Organization

  • Ensures the applications are audit
    ready and provide appropriate response to audit  / IGM assessment findings
    and recommendations

  • Minimum requirement is a Bachelor’s Degree in Computer Science or
    a related discipline.

  • Good oral and written communication skills. Ability to communicate
    and interact with peoples at all levels globally

  • 8 years of professional experiences in areas such as project
    management, software engineering, validation, regulatory and compliance.
    Demonstrated ability to lead people.


  • Domain knowledge: Life Science Domain

About Cognizant


Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at http://www.cognizant.com/or follow us on Twitter:USJobsCognizant.
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in militaary service.