Posted in Other 30+ days ago.
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Type: Full Time
Location: Worcester, Massachusetts
AmeriPride Services is seeking Relief CSR's-Delivery Drivers to join their dynamic workforce! In this client-facing role, you will execute all functions regarding the delivery and pickup of goods to and from customers. You will fill in for other Customer Service Representatives while he/she cannot perform the duties of their dedicated delivery routes. On these routes you will visit between 20 and 45 customers per day. Throughout your deliveries, you will work to promote AmeriPride, our core values and our products and services. Essentially, our delivery drivers serve as the first line of customer contact striving to retain and increase our existing Business-to-Business sales.
This position requires individuals who are able to assess our customers ongoing needs. Therefore, you must be perceptive and observant as well as privy to the fundamental goals of every business you work with. If you are an outgoing, communicative and confident person with an entrepreneurial spirit and a safe driving record, then AmeriPride may be the right place for you to explore a fulfilling, challenging and lucrative career in Customer Service!
As a Relief CSR for AmeriPride, you will ensure that all customer invoicing and inventory levels are accurate and up-to-date. Also, prior to each delivery day, you will review customer paperwork for special needs or considerations identifying upsell opportunities and how to best position our products or services to meet the clients needs.
Additional responsibilities for the Customer Service Rep include:
Organizing products in your vehicle
Reviewing customer inventories and storage areas upon each visit
Collecting product for laundering
Consistently building rapport and adding value through your delivery
Monitoring and seeking feedback from customers on perceived levels of service
Consulting customers on additional product options
Coordinating with CSMs and CSSs about creating solutions for current customers needs and product gaps.
AmeriPride Services offers competitive compensation and benefit packages.
For more information, please visit www.AmeriPride.com
AmeriPride Services, Inc., a nationally recognized leader in the uniform rental industry, has been delivering exceptional service to all of our customers since 1889. Today, AmeriPride is still owned and actively managed by the founding family. We have grown into a multi-national organization operating 196 production facilities and service centers throughout the United States and Canada. Over 200,000 customers experience AmeriPride every week.
AmeriPride Services Inc. is one of North America s elite providers in branded identity apparel and facilities services programs. AmeriPride develops customized uniform and facility services programs for our customers that will enhance their employees image, provide brand identity apparel and products, and promote the safety of their employees and clients through a full portfolio on innovative products and services.
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant s race, color, religion, sex, national origin, and veteran or disability status.
If you have a disability that prevents you from applying through the standard process you may request an accommodation by sending an email to crc.recruitment@ameripridecom. Please do not use this alternative method for general inquiries, status of applications or other non-alternative access questions as you will not receive a response.
Please do not use this alternative method for general inquiries, status of applications or other non alternative access questions as you will not receive a response
Commercial Vehicles Operation
Must be physically qualified to drive a Commercial Motor Vehicle and carry a medical examiners certificate stating such qualifications as dictated by Company, Federal (Such as FMCSR 391.41) or Provincial regulations in the country in which the job duties will take place.
As a Relief CSR for AmeriPride, you must maintain a clean, professional and tidy personal appearance. You must also always practice appropriate lifting and carrying techniques as well as take every safety measure while driving.
Additional requirements of the Relief CSR include:
Must be 21 years old
High school diploma or GED
Minimum 1 year of previous delivery or route sales experience, desired
Proven record of punctual work attendance
Excellent driving record
Lifting ability: up to 75 pounds
Push & Pull ability (with assistance): up to 100 pounds
Ability to work a 8-10 hour day
Hold and maintain a DOT medical certification
Bilingual (Spanish and/or French), a plus
Having good communication, writing and math skillsPostingPriority
* As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant s race, color, religion, sex, national origin, and veteran or disability status.
* ALTERNATIVE ACCESS: AmeriPride is committed to having our online application process accessible by all, including those individuals with a disability, by offering an alternative way to apply for job openings. The alternative method is only available for those who cannot otherwise complete an application due to a disability or need for accommodation. AmeriPride provides reasonable accommodation to applicants under the guidance of the Americans with Disabilities Act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans Readjustment Assistance Act and certain state and/or local laws.
* Please view Equal Employment Opportunity Posters provided by OFCCP here.