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Team Leader - Coaches at Crown Castle

Posted in Science 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Houston, Texas

Job Description:

Position Summary

The Team Leader - Coaches is responsible for creating and delivering solutions to support the implementation of Crown Castle’s investment in our people leader channel, through the levers of talent, innovation, and culture.

This is a unique opportunity to be part of a leadership team building the infrastructure for the digital transformation of the U.S. The role requires a combination of skills and experience in business strategy, finance, innovation and leadership with significant experience in change management, coaching and building organizational alignment.

The Team Leader is responsible for building executive level relationships across the company and within Business Support, especially with the Innovation and Learning team and other product owners. This role will lead a team of 5 to 7 coaches who are aligned geographically to grow organizational capabilities across the company.

Critical Core Competencies

Strategic Mindset

  • Provides a clear picture of the organization’s vision, strategy and team responsibilities.

  • Develops strategies that capitalize on the organization’s distinct capabilities and emerging trends in the

  • Directs the pursuit of opportunities that will create sustainable

  • Focuses on long-term opportunities and challenges, even while handling day-to- day

Manages Complexity

  • Offers targeted guidance that equips others to confidently analyze information, consider implications, evaluate alternatives, and solve

  • Clearly defines and frames complex issues despite incomplete or ambiguous information, addressing all critical

  • Incorporates many perspectives and seeks multiple sources in order to fully understand and solve

  • Offers penetrating questions that help others get to the heart of complex situations; stimulates others’ analyses and helps them find strong solutions realize them.

Cultivates Innovation

  • Nurtures and develops promising ideas through pilot testing and experimentation

  • Challenges others to develop breakthrough solutions

  • Models and encourages others to explore issues from a fresh perspective and tackle challenges in a new and better


  • Takes clear steps to simplify, enhance, and improve collaboration among coworkers and external

  • Seeks out and draws upon a diversity of perspectives when making decisions on behalf of the team



  • Confronts tough organizational issues and disagreements without delay, and works to resolve them with the appropriate degree of urgency

  • Delivers difficult messages or feedback with clarity and directness, making sure expectations and consequences are

Builds Effective Teams

  • Provides insight on how to establish strong teams with the right mix of abilities and perspectives

  • Conveys team members’ roles and goals in a compelling way that builds excitement.

  • Creates teams where people have a wide array of complementary strengths and leverages each person in powerful

  • Consistently, energetically, and creatively rewards the team’s efforts and accomplishments.

Plans and Aligns

  • Develops nimble plans that take into account a wide range of risks and contingencies

  • Shows an ability to adhere to good plans in the face of adversity while also changing approach swiftly when circumstances demand

  • Determines multiple ways to achieve greater cohesion, integration, and alignment between own group and other areas of the

  • Determines and secures the resources required for team priorities; ensures that these are used efficiently and effectively


  • Bachelor’s Degree or equivalent work experience preferred

  • Master’s Degree and/ or nationally recognized coaching certification (e.g. SCC, ICF, ATD, etc)

Experience/Minimum Requirements

  • Ten (10) plus years of business experience in strategy design and implementation with a focus on talent, innovation and culture.

  • Experience with organizational development, coaching, change management and leadership development

Other Skills/Abilities/ Key Experiences

  • Inspire others through communicating company direction, strategy and values

  • Demonstrate candor and poise to field difficult questions from internal and external audience

  • Strong consultative skills required to identify strategic objectives and to design/ lead execution of market-based solutions


Title(s) of direct reports (if applicable): Business Support Directors/ Managers