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IT Operations Coordinator at Flagstar Bank

Posted in Other 30+ days ago.

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Location: Troy, Michigan

Job Description:
Job Summary
Handle day-to-day activities that ensure smooth, efficient business processes and functions within Enterprise Operations. Ensure compliance with company standards and procedures. Maintain budget and manage billing and expenditures/transactions. Oversee allocation of expenses to Flagstar Enterprise Operations for services and projects delivered. Assist with the coordination of team activities, metrics and reporting. The role requires time management skills, good communication abilities, and strong organizational skills.

Job Responsibilities:
  • Responsible for reviewing the accuracy of invoices compared to budgetary requirements, purchase order, contract or other vendor documentation and submitting them for payment.
  • Responsible for resolving discrepancies in invoices. Investigate issues by working with the vendor and various departments to validate services/products provided.
  • Analyzes contracts and work with Procurement and department managers to determine most cost effective solutions for Flagstar Bank. Ensures invoices are in compliance with contracts.
  • Maintains all financial records related to invoice processing. Maintain clear and accurate documentation/procedures for reference purposes.
  • Assist with the coordination of team deployments and activities, metrics and reporting including producing reports to analyze spending trends and budget forecasts.
  • Assist Program/Project Managers with project documentation, coordination, tracking and reporting.
  • Ensure compliance with applicable federal, state and local laws and regulations. Complete all required compliance training. Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies.

Job Requirements:

  • High School Diploma, GED or Foreign Equivalent is required
  • College student with relevant line study or 1 year of experience in financial operations or voice and data operation experience
  • Strong attention to detail
  • Working knowledge of MS Word, MS Excel, MS Access
  • Excellent communication skills to deal with various levels of management as well as vendors
  • Strong problem solving skills
  • Ability to work effectively with others
  • Ability to effectively influence others
  • Specialized training in MS Excel, PeopleSoft, MS Access and Coupa is preferred