Oldcastle BuildingEnvelope®, a CRH company, is the leading supplier of products specified to close the building envelope. They include: custom-engineered curtain wall and window wall, architectural windows, storefront systems, doors, skylights and architectural glass.
The Quality Manager is responsible for managing the quality program and providing work direction for the quality assurance department. Ensures that purchased material, final product, manufacturing testing and reporting are meet internal, external industry and safety requirements and/or standards. Responsible for establishing quality procedures and direction which are essential for assuring high levels of on-going customer satisfaction, and for implementing and maintaining the relevant certifications and qualifications including Quality Management Systems (QMS) compliance at the plant level.
Essential Duties and Responsibilities
Liaison between glass associations and third party certification programs.
Provides guidance on compliance to industry standards.
Liaison between sales and quality for external customer issues through resolution of quality concerns to minimize liability.
Investigates matters of significance with regards to quality (e.g. Large dollar value, complex issues, multi-supplier issues) for customer resolution and distributes Quality Alerts to all other plants when necessary.
May work on specialty projects in conjunction with corporate initiatives.
Manage our continuous improvement system of employee-based process and audit teams.
Direct, delegate, & coach employees to achieve plant objectives.
Manage the audit process to ensure all processes comply to QMS.
Perform and support external supplier and OBE audits.
Coordinate to ensure that a training process is in place for communication of new and modified work instructions to relevant personnel.
Maintain and effective working relationship with other departments within OBE.
Serve as a Quality representative to promote and improve awareness, visibility, and communication of quality initiatives. Support departmental, functional, site, divisional and corporate quality goals, and priorities.
Define and track quality assurance metrics.
Provide leadership in the development and maintenance of material specifications, ensure specifications meet or exceed industry standards.
Train and direct QA and production resources to perform inspection and test activities on key product and process characteristics in a timely manner.
Regular and predictable attendance, safely perform tasks and adherence to all safety policies and procedures are essential functions of your job.
3+ of previous experience in quality management or continuous improvement.
Experience with Windows Based Software.
Intermediate experience in Word, Excel and Access.
Excellent oral and written communication skills; ability to communicate professionally with people at all levels in the organization and external contacts.
Ability to develop and document processes.
Working knowledge of InfinityQS / Proficient process control software is desirable.
Must be able to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
Some travel may be required.
Bachelors’ degree or equivalent experience preferred but not required based on experience.
What CRH Americas Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A culture that values opportunity for growth, development, and internal promotion
About CRH Americas
CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
Oldcastle BuildingEnvelope®, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!
CRH Americas is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.