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Deployment Analyst at XPO Logistics Supply Chain Inc in Greensboro, North Carolina

Posted in Information Technology 30+ days ago.

Type: Full-Time

Job Description:

Logistics done differently.

At XPO Logistics, the fastest-growing company in the Fortune 500, we invest over $450 million in technology every year so that we can continue to provide exceptional solutions for our customers. As the IT Infrastructure Site Deployment Analyst, you will be responsible for the successful delivery of information technology (IT) infrastructure site projects at locations where the mass movement of freight is the primary function of the facility (warehouses, plants and factories). You will ensure that high-quality site infrastructure projects are delivered on time and meet the requirements of the client. If you’re ready for the challenge of working for a rapidly-growing, global company, we have the opportunity for you to build a career with XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

  • Work cross-functionally to plan site deployment projects and activities; execute infrastructure deployment activities associated with IT projects, site expansions, new startups and/or site decommissioning

  • Create IT project plans for the site and validate that business requirements are accurate

  • Communicate weekly project status reports to the Site Deployment Manager, IT contacts and business leaders; manage project issues and concerns while recommending and implementing corrective actions

  • Ensure equipment is procured; maintain inventory stock levels, and perform visual inspections and minor hardware repairs

  • Stage and configure switches, routers, printers, access points, desktops and other infrastructure components for site projects; install configuration files, operating system (OS) and applications on equipment, including laptops, hardware, handheld scanners, etc.

  • Test infrastructure equipment to ensure operational readiness and customer acceptance; provide on-site operational support of the infrastructure during go-live

  • Schedule and execute site decommissioning activities, including the e-waste of surplus equipment

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree in Information Technology or related field, or 5 years of experience delivering IT infrastructure projects

  • 5 years of experience with IT deployment activities

  • Demonstrable success executing IT infrastructure projects 

  • Advanced understanding of infrastructure technologies (switches, PCs, APs, printers) and connectivity methods (copper and fiber cabling); infrastructure staging and equipment configuration processes and procedures (imaging PCs, configuring printers, loading routers)

It’d be great if you also have:

  • Availability to travel 50% of the time

  • 2 years of experience in planning and delivering IT infrastructure projects 

  • Strong interpersonal and collaborative skills

  • Excellent customer service, verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for intended audience

  • Strong attention to detail and follow-up skills with the ability to identify and resolve problems

  • Ability to prioritize workload with internal and external teams to meet project objectives

  • Self-motivated and able to work well with minimal direct supervision or in a team environment; consult with team members and management as needed

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.