eHealthInsurance Services, Inc. Finance • Gold River, California
As a member of the Cash Operations team, you will be responsible for timely cash collection, carrier statements' capture and processing, and data entry and validation, using company based systems, carrier membership reports, and Excel tools. The position is responsible for the identification and resolution of statement and payment exceptions that would maximize cash collection of eHealth's carrier partnerships by using industry best practices for operations across a global Cash Operations team. You will also be responsible for processing partner expense activities. This role reports to the Manager of Cash Operations.
Complete timely cash collection for all company product lines including communication with carriers and partners for accurate forecasting and receipt of payments.
Capture and prepare commission statements for system processing by using conversion software and Excel functions such as macros and formulas.
Identify and research statement and payment exceptions. Communicate exceptions internally and externally and follow workflow for accurate, timely, and complete resolution.
Process payments and statements in the company's internal tracking system.
Process documents including manual checks, statements, and reports in binders and boxes on and off site.
Update critical operational workbooks related to cash processes.
Support Partner Expense processes including rate configurations, statement preparation and review, and weekly/monthly reconciliations and reporting.
Support monthly, quarterly, and annual operational deliverables in support of the Finance close.
Complete internal and external audits and related requests.
Create and maintain department procedures.
Experience with Microsoft software applications (Excel and Word)
Demonstrated analytical ability and problem solving skills, with strict attention to detail.
Strong interpersonal and communications skills - verbal and written.
Highly organized and ability to multi-task and prioritize workload.
Ability to work independently, performing to high standards of productivity and accuracy.
Ability to meet critical deadlines including flexibility to work overtime as needed.
Demonstrate independent decision-making.
Ability to work within a team and cross functionally with other teams.
1-2 years experience in cash application, receivables, payables, and collections in a Finance operational role.
Experience working with, summarizing, and utilizing large data sets in MS Excel (formulas and VLOOKUPs, etc.)
Understanding of Sarbanes-Oxley (SOX) and revenue recognition standard Accounting Standards Codification (ASC 606) is preferred.