Research Director, IT/Operations Technology Convergence at IDC

Posted in Research 10 days ago.

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Location: Framingham, Massachusetts

Job Description:


Requisition Number 2019-1558
Functional Area Research
Location US-MA-Framingham
# of Openings 1


IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.

The Research Director role is responsible for our syndicated research, relationships with our strategic clients, and domain expertise of IT organizations and operations. The role includes supporting our primary and secondary research efforts, business development, and consulting projects related to our coverage of IT and Operations Technologies, including areas such as analytics, business systems, Internet of Things, communications, IT governance, and in general, applying technologies to support operations and manage assets, processes, and other resources in a operations.

Specific areas of coverage:
  • Coverage in Manufacturing, Energy, and possibly Healthcare that includes the technologies that are operationally focused, but still require IT support. Those systems include asset management, SCADA, data historians, communications, edge devices, analytics, big data, etc. Transformational technologies like analytics, cloud, and IoT will also be covered in this program
  • Business processes and challenges for how IT and operations are organizationally governed in the covered industries will also be part of the research responsibilities.


Research & Analysis
  • Ability to clearly communicate and report analysis and tell our clients what findings mean to their business, including speaking at events.
  • Strong analytical skills with attention to detail in data creation, accuracy, and interpretation
  • Ability to forecast and publish timely changes to market conditions and ensure research remains relevant to clients
  • Data Collection using appropriate sources, engaging with industry, and validating and crossing checking to ensure data maps into established research taxonomy
  • Ability to write timely forecasting/competitive analysis/predictions research

Business Development/ Program Growth
  • Revenue retention and growth - build strong relationships with client base
  • Explore revenue opportunities in other types of revenue (honorarium, report sales, consulting) that is supported by domain expertise.
  • Contribution to the financial success of the group
  • Expense management
  • Collaborates with sales and marketing on collateral that supports sales process
  • Identifies new clients and coverage opportunities for team
  • Demonstrates ability to develop new products


  • Bachelor's degree required, MBA a plus
  • 10+ years of previous market research experience or in a related industry
  • Demonstrated public speaking skills
  • Advanced skills in MS Word, Excel, PowerPoint, SPSS
  • Excellent interpersonal skills for client inquiry and internal collaboration
  • Excellent documentation skills along with verbal and written communication skills
  • Ability to clearly communicate and report data analysis
  • Demonstrated ability in working under pressure and competing deadlines
  • Ability to forecast and publish timely changes to market conditions
  • Exhibits industry presence and Thought Leadership
  • Ability to travel (30-40%)
  • Writes documents that are actionable and relevant for the target audience
  • Ability and interest in collaborating in a global environment

About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.