ServiceNow Developer at Cognizant

Posted in Information Technology 6 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Knoxville, Tennessee





Job Description:

Required Skills: SNOW, ITSM, CMDB, 

Responsibilities :

Service now Implementation Specialist & Admin

Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional) )

Good Communication and presentation skills, Client handling.

CMDB Implementation, Support and Data Normalization 

Java Scripting knowledge and hands on experience on it.

Hands-on with ITIL Process implementation.

Service-now for custom Application Design & Development.

Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.

Hands-on design, development and deployment experience with the Service-now platform.

Hands-on migrating data from different tools into ServiceNow.

Good at creating required information for Reporting and Dashboards

Knowledge of ITIL methodologies and processes.

Technical Expertise : 

Creation of script based Assignment and Approval rule.

Creation of Business Rule, UI Action by using Glide script.

Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.

Creation of custom related list.

Creation of Access Control List with the help of Scripting.

Creation of Script based UI Policy and Client Script.

Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate 

Querying the table by using Glide Record

Referencing Glide List

Debugging script 

Creating and customizing UI and pages using Jelly

Working with complex Log Files.

Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly

Designing of Macros and Formatters.

User Administration

CMDB Update, Troubleshooting, CI Relationship, CI Attribute update

Web Service Integration

User Interface Level Integration

MID Server Integration

Use of Import Sets for data loading from external file or database to the service-now.com

Knowledge of ITIL V3 processe"

We are looking for applicants who have a flair for technology and are willing to take up challenging assignments.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity. 

Technical Skills




















SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Cisco Service Cloud Intgration PL1 Required
2 Content Services Configuration PL1 Required

 

* Proficiency Legends






















Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.