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Field Service IT Technician - 19042 at HII-Mission Driven Innovative Solutions, Inc. in Columbia, Maryland

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

HII – Mission Driven Innovative Solutions Inc. (HII-MDIS) provides mission-critical engineering and technical service to Information Technology, Federal Civilian, and National Security, Aerospace & Defense and International government and commercial customers at over 100 locations worldwide.

Our Columbia, MD office is currently seeking a Field Service IT Technician.  Candidates must be willing and able to deploy for 90 day tours to Afghanistan and work up to 7 days a week, 12 hours a day while deployed. Rotations will include 90-day tours OCONUS with 180-day breaks CONUS. Candidate may be required to deploy OCONUS multiple times during the year.

Duties and Responsibilities:

  • Will supply Information Technology support to Government-Owned Contractor-Operated IT systems based out of a Department of Defense facility in Afghanistan.

  • Installation, configuration, repair, moves/add/changes, and integration of new and existing computing hardware, software, networking, telecommunications, and other computer-related technologies and peripherals.

  • Basic network support ensuring full connectivity of desktop and other networked peripherals, troubleshooting and resolving user and site networking issues.

  • Evaluating information system (IS) threats and vulnerabilities to determine whether additional safeguards are needed for a wide range of IS security related areas including architectures, firewalls, electronic data traffic, and network access.

  • Assessing changes to an IS by performing periodic self-inspections, tests, and reviews of the IS program to ensure that systems are operating as authorized/accredited.

  • Performing preventative maintenance and setup for a variety of computer related equipment and locations.

  • Providing responsive customer-centered quality support and service ensuring the highest levels of customer satisfaction.

  • Addressing and/or resolving IT incidents/service requests promptly and completely.

  • Assisting with the creation and maintenance of local site IT systems documentation.

  • Performing on-call "after-hours" support as required to meet site and mission needs, and traveling to remote locations worldwide with relatively short notice.

Qualifications and Experience:


  • Active Secret clearance.

  • An IT or IT-related bachelor’s degree coupled with a minimum of two years’ applicable experience supporting the military or Intelligence Community.Six years’ applicable experience in lieu of degree.

  • Must maintain deployment-ready status, to include physical requirements and passport.

  • Willing to work extremely long hours in adverse conditions all hours of the day and days of the week, as well as travel to remote sites.

  • Able to lift and carry a minimum of 50 pounds, as well as support other physical requirements as deemed necessary.

  • Must be DoD 8570 compliant, with the minimum of a Security + certification.

  • Experience includes comprehensive trouble-shooting skills with various hardware and software products, to include: 32-/64-bit Windows platforms (desktop and laptop), system and network encryption, wired & wireless equipment, VoIP, Citrix, VPN, desktop firewall, McAfee Antivirus, MS Windows, MS Office, and Linux Redhat/SUSE.


  • Security Practitioner (CASP) and/or other equivalent security certification, Cisco, MCSE (Microsoft Certified Solutions Expert), MCSA (Microsoft Certified Solutions Associate) or LINUX certifications a plus


  • Must possess and maintain an active Secret clearance.

  • All candidates will be subject to a pre-employment background investigation and drug screening per HII requirements.

See Job Description