Hawaiian Experience Spa is the number one rated day spa in the Phoenix, AZ area. We opened our first spa in Scottsdale in 2007 to spread the spirit of aloha through Hawaiian massage, organic facials and other spa treatments. We have since doubled the size of the Scottsdale spa and added two additional locations in Chandler and Goodyear, AZ. The spas are guided by our Spirit of Aloha Commitment shown below.
Our Spirit of Aloha Commitment (similar to a mission)
To provide an exceptional relaxation or therapeutic spa experience to every guest every time.
To provide an exceptional, rewarding and enjoyable work experience to our ‘ohana (employees) by treating them like partners, not commodities.
To spread the Spirit of Aloha so more people, both guests and ‘ohana, can benefit from the Hawaiian Experience.
As an esthetician at Hawaiian Experience Spa, your job is to make the spa's guests raving fans of the esthetic's department. This is more than just providing a great facial from a technical standpoint, it involves doing everything that you can to make the guest's experience the best that it can be, each and every time she comes in. It also involves getting the guest excited about and purchasing the spa's esthetic's line.
Responsibilities and Duties
Responsibilities: In this position, you are responsible for providing excellent service, performing facials, body treatments (scrubs and wraps) and facial waxing. You are also responsible for getting guest excited about the products that we offer, so that they use them at home.
Scheduling: We value your time, so this position only requires you to be at the spa when you have appointments. You are responsible for checking your schedule online, prior to each shift and then we will call you with any updates. If you do not have appointments, you are free to do what you like, but you need to be available to come in within 45 minutes for an appointment.
Your Day: When you come in for an appointment, you will get your schedule and guest files from the front desk, and then get your room setup. Once your guest arrives, you will get him from the lounge, consult with him and then perform an amazing treatment. After the treatment, you will check in with your guest, make appropriate product suggestions, write up detailed treatment notes and then restore your room to how it was when you got there.
Your Importance: In this position, you report directly to the Ali'i Nui (spa manager). The spa only has one esthetic's room, so you play a pivotal role in the success of the Esthetic's department.
Qualifications and Skills
Have at least one (1) year of active esthetic's experience or training in the Eminence Organics product line
You must also possess an ability to get guest's excited about the spa's products and services, and tactfully sell products. A substantial portion of your pay is commission from product sales.
Be an effective communicator
Benefits and Perks
1 week paid vacation for each year that you work at the spa (up to 5 weeks total) for full time employees.
Paid sick time
Health insurance with employer contributions
AFLAC Benefits Offered which includes: Accident disability, Short term disability, off the job disability. Insurances that cover dental, specified health event, accident, cancer and Hospital Indemnity
Employer Sponsored IRA with matching
35% discount on products
Employee massages, facials and body treatments for only $15 per hour
Free use of the sauna
You may provide free treatments to your family
Relaxed dress code and the freedom to be unique (i.e., piercings, tattoos, pink hair, are all great!)