Posted in Other 30+ days ago.
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Type: Full Time
Location: Dublin, Ohio
WE ARE MORE THAN A HEALTH SYSTEM. WE ARE A BELIEF SYSTEM. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more in our careers and in our communities.
JOB DESCRIPTION SUMMARY:
Provides customer support for the applications within the Clinical Application team to the end users of the OhioHealth community. Is the primary resource working the support queue, takes calls from the CSC, resolves problems, and triages problems to other areas within or outside of IS for resolution. Supports the application maintenance (deployment, operations and optimization) of the same clinical application set within the Clinical Applications team using available Operation Desk tools (Service Now modules including incident management, change management, Knowledge Base and all other applicable modules) and acts as a liaison to the vendors of those applications. Works in a team setting, sharing information, and assisting others with calls and problems.
Field of Study: Healthcare, Computer Sciences, Business or related field. OR 1-2 yrs. related. Years of Experience 1 to 3 years Experience in systems analysis, programming, or bus/clinical ops
SCHEDULED WEEKLY HOURS :40
DEPARTMENTI S Applications
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment