Posted in Admin - Clerical 14 days ago.
This job brought to you by eQuest
Location: Baton Rouge, Louisiana
Under general direction, the incumbent is responsible for supervising Donor Recruitment, Telerecruitment and/or assigned staff in order to achieve annual and monthly goals through effective donor recruitment. This position may maintain an individual territory and/or have direct responsibility for one or more functional areas within the department.
DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
Assures quality customer service to all customers.
Hires, supervises, trains, and evaluates performance of assigned personnel. Identifies and effectively resolves personnel issues.
Assists in staff development to increase productivity through routine direct observation of assigned personnel performing job duties in the field and/or office.
Assists with departmental and/or team territory alignment and goal setting.
Manages computer based recruitment and data management programs.
Manages key accounts, special events, promotions, and other projects as assigned.
Monitors center resource allocation and adherence to center scheduling guidelines through calendar management.
Develops an annual recruitment plan for meeting assigned collection goals. Prepare, assess and respond to monthly forecast information.
Assures assigned staff follows established sales/recruitment process (including projection accuracy) and maintains accurate and timely account information.
Develops programs to support the conversion of donors to automated and other new collection technologies to optimize the donation opportunity.
Builds relationships with internal staff and external departments (particularly Collections) to maintain joint goals and objectives. Develops and maintains effective relationships with key customers.
Communicates effectively to coordinate blood drives and in-center activities. Represents the Company through personal contacts, public speaking engagements and educational presentations.
Oversees the development of new donor sources.
Performs all other duties as assigned.
Relevant Bachelor?s degree or equivalent education/experience in related field required.
Good supervisory skills with the ability to effectively motivate and develop personnel.
Effective oral and written communication skills.
Sales/territory management skills.
Must be self-motivated and a self-starter with good organization skills.
Demonstrated successful sales skills.
Flexible, able to deal with change and unpredictability.
Ability to work flexible hours including weekends and evenings.
Provide own vehicle for transportation and possess a valid driver?s license.
Proficient personal computer skills.
Three years related experience required.
One year supervisory experience preferred.
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to email@example.com or call 1-844-220-2612 to let us know the nature of your request. A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.
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All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.