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Operations Manager - Modernization at thyssenkrupp Elevator Corp

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: King of Prussia, Pennsylvania





Job Description:

Your responsibilities

The first 3 letters in workplace safety are Y-O-U! thyssenkrupp Elevator Americas is currently seeking an experienced Operations Manager - Modernization in Philadelphia, PA. Responsible for successfully managing all modernization operations processes, employees and projects to ensure that the department functions profitably and exceeds the annual budgetary plan. Essential duties and responsibilities:                                             


  • Supervises all modernization superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, supervising performance management, and administering progressive discipline. 
  • Administers company safety program. Includes performing safety audits as required and when necessary and stressing the importance of safety to all employees. 
  • Plans, directs and prioritizes elevator modernization jobs including manpower needs; utilizes project management software and other scheduling tools. 
  • Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue. 
  • Manages jobsites from survey through the completion of the modernization process documenting and advising on modernization project progress for work not included. Includes trouble-shooting problems with mechanics, performing quality audits and meeting with customers to review progress. 
  • Manages subcontractor schedule and performance on turn-key projects. 
  • Develops and maintains strong working relationships with owner, elevator consultants, construction firms and architects. 
  • Reviews and signs off on all bids. Includes attending pre-bid meetings with construction and modernization sales representatives and providing technical input to calculate labor and material costs. 
  • Identifies, reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits and other necessary approvals. 
  • Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. 
  • Maintains strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods; Interfaces with corporate departments, including the factory, coordination and labor, and consults with the Regional Operations Team. 
  • Mediates and resolves complaints and problems of external and internal customers. Includes meeting with local business agents to resolve issues involving union employees. 
  • Determines what materials need to be ordered for job completion, and coordinates and arranges for sub-contracting portions of installations. 
  • Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer; documenting findings. 
  • Performs other duties as may be assigned.

Your profile


  • Thorough knowledge of the elevator industry and general management methods within the elevator industry
  • Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
  • Ability to define problems collect data, establish facts and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.