IT Support Technician at Computer Aid, Inc

Posted in Information Technology 3 days ago.

This job brought to you by Local Organization

Location: Ocoee, Florida





Job Description:

Computer Aid, Inc

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Ref No: 20-00064
Location: Ocoee,Florida


Job Profile Summary

CAI is hiring!...we are seeking a full-time Sunwatch Technician to join our organization on a long-term consulting engagement in the Orlando, FL area. This is a 2nd shift opportunity working 4:00PM-12:30AM. CAI is a $700M+ global IT consulting firm that specializes in high value, long term managed services engagements with our clients. We offer a great benefits package that includes vacation.

Duties & Responsibilities

  • Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process.
  • Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
  • Provides technical services in support of project work.
  • Works with project teams to develop, engineer and implement defined technical activities.
  • Creates and maintains systems software and hardware documentation and assesses system information where appropriate
  • Coordinates and/or conducts install, move, add, and change activities based for complex activities including integrated equipment and systems.
  • Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected time frames, service level agreements and other criteria.


Qualifications

Experience/Education Required

  • Associates Degree in a Computer related field
  • Technical background
  • Exceptional customer service experience
  • Willing to work 2rd shift: 4:00PM-12:30AM


Physical Demands

  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor


If you are interested in this position, please apply using the "Apply " option. If you have questions, or would like to speak with a Recruiter directly, send an email to the contact person below and note the job identification number in the subject line.

Ryan McHenry

Senior Technical Recruiter

717-651-3012

ryan.mchenry@cai.io

www.cai.io

PI117136302