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In-Home Sales Specialist at Overhead Door Corporation in SPOKANE VALLEY, Washington

Posted in Sales 30+ days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

Generous Base Salary with Monthly Commissions!

Full Benefits Package: (2) medical plans, paid vacation, 401k, & much more!


Position Function

Exhibiting a pleasant demeanor and exceptional customer service skills. The bright, assertive professional we select will act as a residential garage door sales representative for new and existing clients. This dependable self-starter will meet with current and potential clients to evaluate their homes and present options to repair, service or replace their current garage access systems. 

Essential Duties and Responsibilities

  • Identifies customers unique needs and desires related to their garage doors and openers and matches those with specific product and service offerings to create ideal solutions.

  • Personally, develops product and pricing proposals for each opportunity and presents those to the homeowners, in person.

  • Maintains the quote log and other sales activity reporting as required.

  • Adheres to quote and estimating standards, including forms and processes which drive timeliness, accuracy, ethics and professionalism.

  • Ensure all quotes and bids adhere to gross margin expectations for the division.

  • Build and maintain relationships at all levels of customers and potential customers.

  • Establish NS’ credibility with customers, acting as a solution provider.

  • Fully understand NS’ available products, make recommendations and explain product application to customer.

  • Review supplier order confirmations to ensure correct products have been entered production and the shipping date is accurate.

  • Communicate with the Operations department for project requirements, specifications and scheduling.

  • Proactively support the NS safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work practices while on site and in the office.

  • Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.

  • Site inspections of all jobs prior to the installation date, and follow-up visits as necessary.

  • Participate in Trade and Home shows.

  • Evenings and weekends are required based on customer needs.

  • Participation in various networking groups and other lead generation activities are required.

  • Other duties may be assigned.


  • 3+ years of progressive experience in direct to consumer (B2C) sales, preferably in the home improvement, building products or service/installation industry

  • Sales, estimating, and job coordination or related experience is beneficial


Technical & Practical Skills

  • Strong negotiation skills and persuasive ability

  • Ability to prioritize and handle multiple tasks

  • Strong organization and decision-making ability

  • Ability to respond to common inquiries or complaints from customers, etc.

  • Ability to calculate figures and amounts such as margin, mark up, discounts, percentages, area, volume, etc.

  • Attention to detail, analytical and problem-solving skills

  • Working knowledge of MS Office suite; Word, Excel, Outlook

  • Willingness to learn products, systems and processes


Education Requirements

  • Bachelor’s degree in business, construction, or related field is preferred

  • A record of continuing education in related topics is desirable