We have a unique opportunity for someone to contribute their talents and strengths as a Operational Analyst I
A COMPANY TO BE PROUD OF At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time.
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers. Computershare is represented in all major financial markets and has over 12,000 employees worldwide.
DIVERSITY IS A STRENGTH Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we'll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
OUR VALUES Our key values - Certainty, Ingenuity and Advantage - drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today's problems to find tomorrow's solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.
A ROLE YOU WILL LOVE As an Operational Analyst 1 within SLS's Analytics group, you'll be responsible for producing industrial strength reporting using your advanced analytical techniques to provide easily understood insights and recommendations to key decision makers. The right person will be a skilled presenter and influencer with excellent verbal, written and visual communication skills and the ability to make the complex simple. Typically, you'll be engaged in the following types of projects:
Building reports and analyses using SQL, Excel and closing the loop with summary and recommendations using Powerpoint and visual communication tools and methods.
Developing and managing production of business unit specific KPIs - Track, scorecard and communicate progress and success. You'll be energized by answering the "why" behind movement in metrics.
Researching and reporting on ad-hoc business operations and/or client questions. You'll participate in the presentation of results to clients and internal partners to gain valuable experience and exposure to senior level colleagues.
Running regular reports (month end processes) for clients and internal partners to communicate performance and results
Building business requirements to operationalize some of the key reports and analyses you and your colleagues have developed to drive the analytics team to a scalable organization.
We're looking for a highly organized self-starter who can prioritize among many competing work demands. Primary Accountabilities
Reporting and analysis of results (regular & ad-hoc)
Development and communication of business requirements for development
Model development and testing
Other duties or tasks as assigned by management.
WHAT WE NEED FROM YOU Required:
Strong critical thinking skills
Expert Excel, Power Point
Strong SQL skills
Proven ability to work effectively at all levels of the organization
Excel at visualizing complex data in a manner easily understood by the non-technical
Demonstrated talent for systems thinking with the proven ability to work outside the core area of expertise.
Proven ability to develop financial and/or operational logistics models
Experience with data mining, cleaning and manipulation through use of appropriate software.
KEY QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience Required:
3 years experience in an analytical or technical consulting role - preferably mortgage servicing or financial services related business
Bachelor's degree in Finance, engineering, science, math or related field or 2 additional years' experience in lieu of a degree
Language Ability Ability to read/interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees of organization. Mathematical Ability Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the environment is quiet to moderate.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
REWARDS AS UNIQUE AS YOU
A choice medical insurance plans designed to meet your needs
Dental & Vision insurance
Life & Disability insurance
Flexible spending and health savings accounts
Employee Stock Purchase Plan
Paid time off - You'll accrue 3 weeks your first year!
$1,000 Employee Referral Program
Banking and investments plans
Rewards and recognition programs
Employee discounts for wellness, auto & homeowners insurance, wireless service and more...
To learn more, visit us at www.computershare.com/mycareer. Your career is waiting. Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.