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Desktop Support Technician I at PREMIER Bankcard LLC in Sioux Falls, South Dakota

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

Are you looking for the opportunity to utilize your ability in technology? This opportunity will require Enterprise Desktop Support experience. PREMIER Bankcard is looking for a friendly, outgoing individual to expand its team.

Potential career pathing opportunities available.  We support a promotion-from-within philosophy for strong performers!

Compensation and Schedule

Competitive hourly pay with additional pay for working premium hours. Starting wage is determined based on prior work experiences.

Full-time Hours:

Monday - Friday 8:00 a.m. - 5:00 p.m.

Essential Duties and Responsibilities


  • Maintain, analyze, troubleshoot and repair computer and mobile devices, hardware and software.

  • Document processes, perform upgrades, and assist with technology projects.

Skills and Qualifications


  • Experience in hardware and software support for company workstations, printers and mobile devices preferred.

  • Strong written and verbal communication skills

  • Possess a strong understanding of Windows 10 and Office 365.

  • Prior experience in supporting financial services applications is preferred, but not required.

  • Desired professional certifications include; CompTIA A+, CompTIA Network+, CompTIA Security+, or related Office 365, or Microsoft OS administration certifications.

  • Strong troubleshooting skills, and the ability to respond in a fast-paced environment.

Culture and Benefits

At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health and wellness, fun and giving back. This is an environment where you will be rewarded, valued and celebrated for your hard work. We provide our employees a robust and expanded package of health benefits, incentives, growth and career advancement opportunities and some pretty epic parties—from concerts by big-name artists to giving away cars. We believe in investing in our employees, their families and our communities.

We’re Investing in You

• Full medical benefits for 20+ hours/week. Medical plans and contributions to spending accounts with free dental, vision, EAP, life, AD&D, company match 401(k), long and short-term disability plans

• Generous time off plans including PTO, Sick Pay, and Bonus Days

• 401(k) – Dollar-for-dollar match up to 5% of total compensation, 100% employee-owned

• Growth plans and career pathways having the opportunity to receive a wage increase

• PREMIER Wellness Program

• Special discounts and pre-sell offers for Denny Sanford PREMIER Center events

• Paid community volunteer hours

• Special employee parties and incentives

Application Process

To ensure timely communication during the application process, please ensure that the "My Presence" portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at www.firstpremier.com/careers to view any status changes.

Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.

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