Operations Assistant/Trainer-Genoa Healthcare-CA at UnitedHealth Group in Escondido, California

Posted in Training 19 days ago.

Type: Full-time





Job Description:

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, telepsychiatry and medication management - are leading the way to a new level of care.

We recently joined OptumRx, a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work. SM

Under general supervision of the Director of Operations, The Operations Assistant / Trainer will travel to pharmacies within specified territory to perform appropriate operational tasks to enhance workflow of pharmacy.

This region will include California, West Arizona, Utah, and Nevada. Candidate must live in this region, preferable in CA near a major airport.

Major Duties & Responsibilities:
  • Proficiency with the Genoa pharmacy dispensing system, including the pharmacy computer program and packaging options.
  • Demonstrates knowledge of medication preparation for dispensing including compliance packaging.
  • Assists the pharmacy employees with communication with insurance carriers and state billing claims issues.
  • Performs pharmacy housekeeping tasks and all other pharmacy technician procedures.
  • Assists other pharmacy employees with implementation of existing business with technology provided.
  • Aids in establishing and training of appropriate procedures for growth of prescription volume.
  • Demonstrates knowledge of business practices and general operations of pharmacies within region.
  • Able to travel regularly within specified region.
  • Exercises tact when dealing with mental health patients and being sensitive to timing, situations, and confidential relationships.
  • Assist with pre-opening tasks as assigned by the Director of Operations.
  • Other duties as assigned by Director of Operations.


Educational or Skills Requirements:
  • Experience as a Pharmacy Technician within specified region
  • Proficiency in Microsoft Office applications
  • Proficiency in understanding prescription medication directions and terminology
  • Ability to work independently with little supervision
  • Ability to train and teach others
  • A valid driver's license and good driving record
  • Extensive travel (greater than 90%)

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: pharmacy, technician, retail, customer service, PTCB, pharmaceutical