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Deli Manager at Rouses Markets in Spanish Fort, Alabama

Posted in Other 30+ days ago.

Type: Full Time

Job Description:

Teams are a reflection of their leader and a ROUSES DELI MANAGER demonstrates energy, humility and a strong desire to win every day. They expect and encourage the same commitment from their team members and work with them to maintain a positive department environment. They directly influence all customer service, operations, financial results and team member job experiences in the department. This individual is self-motivated and requires limited direction to achieve their objectives. The position reports to the Store Director.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: * Leading the Deli Department team to achieve sales, profitability and labor targets

* Guaranteeing a remarkable shopping environment including: friendly and helpful Deli Department team members who deliver exceptional customer service experiences, fresh products, impeccable food safety, sanitation and cleanliness conditions, in-stock merchandise and accurate pricing/signing

* Preparing deli offerings to company specifications and programs

* Training and coaching deli team members

* Writing effective labor schedules

* Communicating effectively with customers, team members, store management and other Rouses business partners and vendors

* Performing team member performance conversations delivering counseling and corrective action, as necessary

* Supervising completion of required department activities, such as preparing hot and cold value-added products, meal kits, ordering, receiving, price checks, cost outs, transfers, and maintaining safety, sanitation and cleanliness standards

* Analyzing financial results to determine opportunities and solutions

* Contacting vendors to request credits or other needs

* Following weekly merchandising direction and creating visually appealing displays

* Evaluating product quality and freshness

* Collaborating with the local Culinary Trainer to evaluate and continuously improve the customer experience in the department

* Monitoring use and maintenance of department equipment and facilities

* Using web apps to access reports, email and other systems

* Completing required paperwork, forms, etc. accurately and on time

* Conducting monthly physical inventory

* Supporting new store openings, as directed

* Other duties, as assigned

QUALIFICATIONS: * Current Food Safety Management Certification, or the ability to obtain one within 90 days of hire

* Strong knowledge of retail Deli Department products and operations

* 1+ years of experience in a retail Deli department

* 1+ years of experience in a team leadership role

* Able to work a flexible schedule

* Able to pass a criminal background check and drug screen

PHYSICAL REQUIREMENTS: * Able to stand and walk for extended periods of time

* Able to distinguish product quality and freshness standards

* Able to stoop, squat, reach and maneuver to move product, boxes, bags, shelving, carts and equipment

* Able to lift 50 lbs.