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Customer Service Chat Agent at Conduent in Lexington, Kentucky

Posted in Other 30+ days ago.

Type: Full Time

Job Description:

About Conduent Conduent delivers mission-critical ?services and solutions on behalf of businesses and governments - creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It's why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. Conduent's differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all ?insured patients? in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through ?toll systems daily. Conduent's solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at Job Description Conduent manages mission-critical digital interactions at massive scale - helping some of the most well-known brands and governments stay ahead of rapidly evolving expectations. We offer a lively environment, good benefits, and a collaborative culture. We are actively seeking full-time customer service chat agents at our Lexington location. You'll be delivering customer service via chat on behalf of our client - a world leader in technology and innovation - helping customers solve problems with their smartphones and computers. We want to hear from you today if you: + Know how to use a smartphone and can navigate the web + Familiarity with iOS and/or macOS, or comparable technology, is preferred + Love helping people solve problems + Like being around fun people + Are excited by innovative technology + Want to work with one of the world's most recognized brands We will provide you with paid professional training, even if you do not have technical experience! In our Lexington location we operate 24/7 and have multiple shifts available between 6 AM - 12 AM, and 10 PM - 9 AM. We will work with you to find a shift to fit your schedule! We offer: + A fun work environment - Volunteering Events, Team Building Competitions + $13.50-$14.50 per hour + An Incentive program + Promotion and growth opportunities + A variety of schedules available + Medical, dental and vision Insurance + Paid time-off + The opportunity to contribute to a 401(k) T In addition, we have a New Hire Bonus Plan! Once your training is completed you are entered a drawing to win an iPhone11, Apple Watch or $500 gift card. + At your 90-day mark of consecutive employment you are eligible for a $250 bonus + At your 180-day mark of consecutive employment you are eligible for a $250 bonus o apply email: Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the \\"Submit\\" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.