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Collections Representative at Rexnord in Erie, Pennsylvania

Posted in Other 8 days ago.

Type: Full Time





Job Description:

POSITION SUMMARY

The Collections Representative performs a wide variety of credit and collection functions including processing and verifying applications for credit and solicits payment on overdue accounts. Compiles necessary information from financial institutions such as banks and credit organizations. Responsibilities also include keeping records of all delinquent accounts, incomplete files, and credit risks. Sends follow-up letters. Accepts payment on certain accounts.

RESPONSIBILITIES

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Drive collection calls and/or correspondence efforts in a fast paced goal oriented collections department
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Provide strategic customer service regarding collection issues, processing customer refunds, and review/process account adjustments
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Act as the first point of contact for all customer invoice matters
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Communicate and drive resolution tactics between the sales and customer care teams to provide high quality customer satisfaction
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Develop strong relationships with clients to strategically resolve any type of inquiry or discrepancy with detailed statements, bills, product orders, etc.
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Proficient in planning and organizing time to effectively and efficiently achieve objectives
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Contribute to the collections team to drive for timely and quality results

LEADERSHIP COMPETENCIES

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Business Insight Applying knowledge of business and the marketplace to advance the organizations goals.
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Manages Complexity Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
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Drives Results Consistently achieving results, even under tough circumstances.
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Ensures Accountability Holding self and others accountable to meet commitments.
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Instills Trust Gaining the confidence and trust of others through honesty, integrity, and authenticity.

EXPERIENCE AND SKILL REQUIRED

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High School Diploma
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Minimum of 3 years of experience in a similar role
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Strong knowledge in Microsoft Excel, Word, and Outlook
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Strong leadership, communication, and analytical skills
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SAP knowledge is a plus

THE COMPANY

Headquartered in Milwaukee, Rexnord is a concentrated multiplatform industrial leader with exceptional and trusted brands that serve a diverse array of global end markets. Every day approximately 7,000 associates across the globe work to deliver smarter solutions to our customers and create long-term value for our shareholders. Simply put, we advance the efficient use of resources by Solving Smarter.

BUSINESS UNIT

Zurn Industries, LLC supplies the industrys widest range of advanced water system solutions that enhance and ensure quality, safety, flow control and conservation in and around nonresidential buildings.

TOTAL REWARDS AND BENEFITS

Competitive Salary & Variable Incentive Compensation Plan (position specific)

Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance

Discretionary Personal Retirement Account

Matching 401(k) Contribution

Health Savings Account

Educational Reimbursement

Matching Gift Program

EQUAL OPPORTUNITY EMPLOYER MINORITY/FEMALE/DISABILITY/VETERAN

ILITY/VETERAN