Customer Service Representative - Corona, CA at ARS in Corona, California

Posted in Other 15 days ago.

Job Description:


AMERICAN RESIDENTIAL SERVICES, a national leader in residential and commercial plumbing services, is seeking a Customer Service Representative. The qualified candidate must have the ability to work in a fast paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback.


This position is for full time employment and does require evenings and weekends. Service industry experience highly preferred!

  • Answering inbound calls
  • Scheduling appointments
  • Making outbound calls
  • Addressing customer concerns
  • Working with dispatchers, managers, and technicians to provide excellent customer service
  • Provide timely response and feedback to the customer regarding inquiries


  • 2 or more years of call center customer service experience required.
  • Willing to sit for long periods of time
  • Flexible schedule - position requires working evenings, weekends, and holidays
  • Must be at least 18 years of age
  • High school diploma or GED equivalent

We require background checks and drug tests on all employees. American Residential Services will consider qualified applicants in a manner and in compliance with the California Fair Chance Act (AB 1008).

ARS/Rescue Rooter - Making it work! Making it right!

We are an equal opportunity employer