Lead/Principal Marketing Cloud Architect at Salesforce.com in San Francisco, California

Posted in Other 6 days ago.

Type: Full Time





Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

JOB CATEGORY

Sales

JOB DETAILS

ABOUT THE POSITION

The Marketing Cloud Architect is a customer-facing strategic position within the Commercial Solutions organization. With a strong blend of business, technical, and sales skills, the Marketing Cloud Architect acts as a {software-as-a-service marketing} domain expert who utilizes a consultative approach to understand business and technical requirements. Marketing Cloud Architects help our customers achieve a true omnichannel customer experience by applying their deep industry knowledge, background, and experience designing marketing solutions. The Marketing Cloud Architects helps the sales teams develop and refine a customer-centric technical sales strategy and Salesforce-solution fit.

Marketing Cloud Architect is a subject matter expert in one or more categories that may include: application architecture, data & information, integration, security, cloud computing, marketing technology, distributed platforms, mobile, social media, digital marketing strategy, artificial intelligence, and analytics.

RESPONSIBILITIES

* Understand the customer need and establish Salesforce customer success platform as the best solution that addresses the technical and business requirements

* Be the trusted advisor to our customers, prospects and the broader Marketing Solutions Engineering (SE) team.

* Work with the solutions engineers to understand customer s unique business challenges and initiatives and conduct architecture and soultioning workshops.

* Develop technical integration approaches, including data flow and architectural diagram/visuals.

* Develop customized presentations, demonstrations, and prototypes to prove the solution s business value to the customer.

* Orchestrate targeted workshops that drive technical approaches and best practices powered by a customer s defined business objectives and priorities.

* Present Salesforce Marketing Cloud technology infrastructure, including demonstrating deep familiarity with company's platform capabilities, hosting infrastructure, security and integration capabilities.

* Assist solutions engineers in transferring knowledge to ensure successful use of the solution.

* Lead scaling efforts by providing ongoing enablement, developing best practices content, repeatable solutions, and tools to support the solution engineering organization.

* Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.

REQUIREMENTS

* The successful candidate will have a strong understanding of digital marketing processes and significant experience in developing and delivering solutions.

* Four year college degree (Business, Computer Information Systems, or similar degree preferred) or equivalent experience with demonstrated proficiency.

* 5+ years of proven consulting and solution design experience in working with customers.

* Deep understanding of and passion for digital marketing landscape, mobile marketing, digital/CRM/marketing experience.

* Experience with digital advertising technology implementation technology and operations such as tracking pixels, tags, server-to- server integrations, mobile app SDKs, API integrations, tag management platforms, and analytic tools.

* Systems integration experience designing data flows and procedures to ingest, process and export data across multiple systems.

* Experience delivering presentations and demonstrations to senior level business and technical audiences.

* Experience facilitating customer focused workshops.

* Not afraid to dig deep into a wide range of technologies, including the Salesforce product(s). If needed, can configure an end-to-end solution.

* Always curious and looking to learn new technology and looking for ways to experiment with the new technology.

* Understanding of [enterprise] sales process and methodologies

* Understanding of server side web development design languages, scripting languages, and protocols such as HTML, XML, JavaScript, HTTP, CSS, XSLT, AJAX, JQuery

* Understanding of MySQL, Oracle, or MS SQL Server functionality. Understanding of star schema and complex data architectures.

* Understands REST/SOAP API integrations, SDKs.

* Understanding of the architectural principles of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and application servers.

* This position is defined as a remote employee (work from home office), with expected travel to clients and for internal team collaboration: 25% - 50%

ACCOMMODATIONS - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

POSTING STATEMENT

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.