Ropes Course Attendant at Great Wolf Resorts in Scottsdale, Arizona

Posted in Other 5 days ago.

Type: Full Time

Job Description:

The Ropes Course Attendant ensures customer safety and satisfaction while guests navigate across bridges and ropes to Howlers Peak. The Attendant is responsible for guest registration, supplying equipment, education, and adherence to proper safety protocol.

Essential Duties & Responsibilities

* Communicates with guests to process registration and complete orders

* Educates guests on the Ropes Course experience, proper technique and use of equipment, and safety guidelines

* Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track

* Inspects all safety equipment to ensure proper function

* Ability to assess and assist in possible emergency situations and help scared participants

* Ensures the daily operation adheres to operating procedure guidelines

* Provides outstanding customer service and engages in suggestive selling

* Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing

* Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting

* Ensures attraction adheres to the highest standards of cleanliness, presentation, and service

* Must successfully complete ropes course and annual training covering operating procedures and technical competencies

* Assists in other retail outlets/attractions as needed

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information. 41 CFR 60-1.35(c)