Service Administrator at Arbon Equipment Corporation in Charlotte, North Carolina

Job Description:

Company Description:

Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment.  Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff.  Arbon Equipment, a Rite-Hite company, is North America's premiere distributor of dock and door equipment as well as ISO9001 certified service.  To continue our growth, we have an opportunity for a Service Administrator in our Charlotte, NC office.

Job Description:

Rite-Hite Service Administrators support the Service Department, Sales Department, and customers, through the timely entry of parts and related orders and preparation of invoices.  The successful candidate will achieve timely acquisition of parts and material to meet installation, service and PMP schedule, maintain inventory within acceptable levels, and accurate and timely processing of service jobs.  In addition, the Service Administrator monitors the service system and generates invoices for completed service jobs, ensuring customer invoicing requirements are met, helping to ensure the timely payment of invoices.

Required Experience:

Rite-Hite sells the best, and we hire the best. This position requires a minimum of one year of related experience, prior experience in a field service environment is preferred. In addition, the Service Administrator must have good attention to detail, be able to juggle multiple projects without dropping the ball, and have strong communication and customer service skills are also essential.

We Offer:

Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and paid personal/sick days round out the package.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

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