Job Description:

Manager IBX Operations Engineering

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

At Equinix, we make the internet work faster, better, and more reliably. We hire hardworking people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

Job Summary: Manages supervisors, engineers, and IBX site. Aids in testing, project management, and resolving incidents.

Responsibilities

Management

• Manages supervisors and engineers




• Manages team to work safely, effectively and with high regard to human error avoidance




• Manages personnel details to include salaries, positioning, hire/fire, reviews, coaching and development

Site Capacity Management

• Overall site capacity management




• Project/Infrastructure Management




• Plans, coordinates, reviews budgets, and implements resources to complete projects and maintenance within the data center




• Provides input and guidance towards budget

Vendor Management

• Oversees contractor work and operations to ensure completion to Equinix's required standards, KPI's and SLA's

Testing

• Ensures correct processes are followed and all documentation is complete




• Takeover of new builds and building infrastructure




• Writes all MOP scripts

Incident Management

• Communicates and coordinates activities and on-site staff during an incident




• Assists with root cause analysis and incident resolution

Qualifications

• 5+ years experience




• High School Diploma

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.