Posted in Admin - Clerical 30+ days ago.
Type: Full-Time
Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states. To learn more about American Water and additional career opportunities, visit www.amwater.com.
Responsible for researching and resolving problems presented by the Northeast Region Customer Field Services involving Service First and other processes.
Responsible for researching, resolving and responding to inquiries and complaints submitted by the state regulatory boards.
Responsible for effecting collections for special accounts and ensuring that all water usage is billed.
Key Accountabilities
Knowledge/Skills
Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business.
Experience/Education
Experience:
Two (2) years experience in a Water Utility preferred
Education:
High School Diploma, GED, or equivalent.
Other
Valid Drivers License
Competencies
Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
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