Branch Manager- Silverthorne Wagner Rents at Wagner Equipment Co. in Silverthorne, Colorado

Job Description:

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for a Branch Manager at our Wagner Rents location in Silverthorne, CO.

The Branch Manager is responsible for the efficient and profitable operation of the assigned branch in a manner that reflects the company’s vision of working as “One Professional Team.” This position is expected to advise and make recommendations to the Regional Operations Manager with respect to the best interests of the company. Duties include all areas of running an independent business: personnel management, budget establishment and compliance, policy enforcement, and operations effectiveness.

 

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Administrative

• Create and maintain reports requested by the Regional Operations or Operations Manager


• Plan and monitor annual budget; make note of any special circumstances that may create a budget variance


• Ensure all departments are maintaining their responsibilities (Rental Counter, Service Department, Sale and Rental Department, etc)


• Submit payroll information on a timely basis to ensure employees are paid as scheduled


• Closely supervise store purchases and process A/P documents to ensure timely payment to vendors

Organizational

• Establishes processes with store employees that support safe and profitable operations


• Develop and coordinate effective work schedules for all areas of the branch to allow for the efficient operations of the branch and to accommodate emergency requests


• Create, review and maintain immediate and long term plans for proper resource utilization (facility, tooling and equipment)


• Develop a climate of “Safety First” by modeling and enforcing all safety procedures


• Set the model of professionalism by establishing good housekeeping procedures and paying attention to personal appearance

Interpersonal

• Build strong relationships with field and office personnel, as well as with outside customers and vendors


• Set the model of integrity by following through with commitments, being concerned for the welfare of your employees and establishing a high level of trust with customers, vendors and employees


• Establish regular meetings with key personnel, such as Shop Coordinator, Rental Reps, etc. also establish regular meeting times with entire branch to provide status reports and to keep the lines of communication open


• Be available as a coach and a mentor to your employees to help build a strong team

Sales

• Learn and thoroughly understand the products and services provided by Wagner Rents


• Communicate product and service information with customers in an effort to promote sales

Technical

• Review and ensure that warranty issues in the best interest of the company


• Increase your product knowledge so you can serve as a valuable resource to everyone in the branch

Supervisory

• Consult with Regional Operations Manager to reach agreement on annual departmental objectives, budgetary guidelines, customer service levels and relevant personnel activities


• Hire, train and direct an effective workforce that promotes high productivity while building a team that supports our company’s Statement of Purpose and Principles in Practice


• Conducts performance reviews and makes salary adjustment recommendations


• Ensure employees are using company P-card responsibly


• Ensure tools and supplies are being procured and used in the most effective manner


• Review business reports and respond accordingly (Open PO’s / Open Workorders / etc).


• Attend training regularly – this sends a strong message to your staff that learning is a continual process and everyone needs to work on their personal and professional development

 

ESSENTIAL JOB REQUIREMENTS

Minimum Education Required: High School Diploma or GED

Minimum Experience Required:

• 3-5 years Customer Service Experience


• 5+ years Leadership/Management Experience


• 3-5 years Technical/Mechanical Experience

Required Skills and Competencies:

• Data Entry


• Customer Service Skills


• Communication Skills


• Reading/Writing Skills


• Math Skills


• Organizational Skills


• Telephone Skills


• Safety Knowledge 


• Priority Management


• Intermediate Sales Skills

Preferred Skills and Competencies:

• Bachelor's Degree in Business, Management, or other relevant degree preferred


• Advanced level Leadership Skills


• Advanced level Product Knowledge


• Good Reasoning Skills (Define problems, collect data, draw conclusions)

Computer Skills:

• Advanced: Microsoft Word, Wynne System


• Intermediate: Lotus Notes, Access, Microsoft Excel and Powerpoint, DBS, ET, SIS, SIS Web, STW, Infocast


• Basic: Windows, Internet

Additional Information: Other duties as assigned by manager

Wagner offers great benefits including medical/dental/vision insurance, 401K, tuition reimbursement and more.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

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