Part-Time Dispatcher - Pacific, WA at ARS in Pacific, Washington

Posted in Other 10 days ago.

Type: parttime





Job Description:

Overview

ARS/Rescue Rooter is one of the fastest growing companies in North America, providing Plumbing products and services to our residential and commercial customers. We currently have an excellent opportunity for a Part-Time Dispatcher to join our team.

Responsibilities

This friendly professional will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, you will r espond in a timely fashion to customer queries and will take care of our customers' needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

Qualifications

Requirements
  • Ability to thrive in a fast-paced environment
  • A strong degree of self-motivation to provide exceptional customer service
  • Demonstrated listening and verbal communication skills
  • Proven ability to meet and exceed set goals
  • Ability to schedule technicians to jobs based on a customer issue, tech specialty and geographic efficiencies.
  • Experience gathering customer information and keying it into a computer
  • Willingness and ability to work evenings and weekends
  • Computer experience for dispatching
  • Call-center or customer service experience
  • Service-industry experience a plus
  • Bilingual English/Spanish fluency a plus

If you are interested in joining our winning team, please apply today!

All candidates are required to undergo pre-employment drug screen and employment background checks.

ARS/Rescue Rooter is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.