ARS/Rescue Rooter is one of the fastest growing companies in North America, providing Plumbing products and services to our residential and commercial customers. We currently have an excellent opportunity for a Part-Time Dispatcher to join our team.
This friendly professional will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, you will r espond in a timely fashion to customer queries and will take care of our customers' needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.
Ability to thrive in a fast-paced environment
A strong degree of self-motivation to provide exceptional customer service
Demonstrated listening and verbal communication skills
Proven ability to meet and exceed set goals
Ability to schedule technicians to jobs based on a customer issue, tech specialty and geographic efficiencies.
Experience gathering customer information and keying it into a computer
Willingness and ability to work evenings and weekends
Computer experience for dispatching
Call-center or customer service experience
Service-industry experience a plus
Bilingual English/Spanish fluency a plus
If you are interested in joining our winning team, please apply today!
All candidates are required to undergo pre-employment drug screen and employment background checks.
ARS/Rescue Rooter is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.