Dispatcher/Scheduler at DH Pace Company, Inc. in Maryland Heights, Missouri

Job Description:

Overhead Door of St. Louis, DH Pace Company, Inc. is a customer focused sales, and service organization. We are looking to hire a Dispatcher/Scheduler in our residential department in our St. Louis office who will effectively coordinate and schedule field employees in order to provide service to the customer’s satisfaction. If you have strong administrative and customer service skills please apply!

Job Responsibilities:

• Scheduling technicians to customer job sites


• Continually ensure technicians’ schedules are cleared of completed job tickets and that open job tickets are in correct technicians’ schedules for materials ordered, billing and voided tickets


• Provide accurate work orders and picking lists to the warehouse for inventory pulling


• Working with service quotes

 Job Requirements:

• Proven ability to implement process improvements


• Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude


• Ability to effectively communicate with the customer and represent the company in a professional manner.


• Other duties as assigned

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through 50 locations in 24 states. The company is privately-held and family operated for over 90 years, with sales in 2019 at $600M; up from $548M in 2018.

Our benefits package includes:

• Competitive base pay


• Medical, dental, and vision options


• 401k retirement plan + match


• Paid time off plan

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.