Program Manager at NTT Data, Inc in Santa Clara, California

Job Description:

Description

Title: Program Manager
Location: Santa Clara, CA (remote for now)
Contract role

We are looking for a person with a unique blend of business, technical and product management skill sets. You understand various go to market strategies and for each one, how solutions shall be quoted, ordered, fulfilled and serviced. You will collaborate cross-functionally with Product, Engineering, IT, Sales, Sales Operations, Marketing, Channels, Legal, Revenue, Tax, Trade Compliance, and Operations teams to lead a roadmap of programs to take new products and services to market. You will be responsible for planning and estimating program deliveries and accountable for driving teams to deliver against an aggressive portfolio of projects. To succeed, you also need to technically be able to understand how our products and services are provisioned, licensed, entitled, operated, and decommissioned.

Duties:
- Own end-to-end delivery of multiple Programs
- Implement Scrum based practices within multiple IT projects and help standardize Scrum practice
- Setting up processes, dashboards, and stories in Jira
daily standups, building appropriate engineering metrics like burn down charts, velocity metrics, resource capacity metrics, etc.
- Supporting and educating the Product Owner especially with respect to grooming and maintaining the product backlog
- Assisting with internal communication, improving transparency, and radiating information
- Facilitating discussion, decision making, and conflict resolution Removing impediments or guiding the team to remove impediments

Skills:
- Proficiency with project management techniques and tools (Agile, Scrum, JIRA, SmartSheet)
- Experience managing multiple projects with multiple deadlines involving multiple cross-functional teams with competing priorities
- Ability to communicate objectives, plans, status and results clearly, focusing on key points
- Strong influencing skills with the ability to establish relationships with stakeholders at all levels in the organization
- Knowledge of numerous and well documented patterns, techniques, and best practices for e.g., Burndown techniques, retrospective formats, bug tracking, story writing, epic writing, velocity metrics, etc.
- Excellent communication, mentoring and influencing skills

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.