Account Manager (Virtual Office) at DUMAC BUSINESS SYSTEMS INC. in East Syracuse, New York

Job Description:

Summary
As an Account Manager you will be responsible for prospecting and expanding the customer base within assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with primary focus in designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).

Essential Functions
› Establishes, maintains, and develops business with customers and potential customers in the assigned region to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services
› Analyzes customer/competition situations, customer's business issues and interests, and generate a strategy that will achieve business objectives
› Develops a business plan for area of responsibility that is consistent with short-range and long-range company objectives
› Ensures strong, effective market share of the products and services by providing direction and information on the products and related services; develops and maintains technical competency in all products offered including all solutions from represented manufactures as well as professional services supplied by DUMAC
› Makes telephone calls and presentations to customers and potential customers, consistently adding new prospects and clients
› Expedites the resolution of customer problems/complaints
› Keeps well informed on industry changes, participates where possible in organizations directly involved with our prime markets, and continually works to improve sales techniques and sales knowledge
› Provides sales support, marketing, services, purchasing/inventory to reach company objectives
› Keeps advised on company policies, procedures, and objectives, clarifying them with Supervisor when and if questions arise, and is always prepared to accurately discuss these policies to our customers
› Maintains a sales forecasting capability and an active reporting procedure in accordance with company needs

Required Qualifications
› Five or more years of direct selling experience is preferred
› 4-year college degree in Business or equivalent in experience
› Strong presentation, verbal, and communication skills
› Demonstrated sales ability and technical aptitude
› Knowledge and track record of territory development including new business accounts
› Proficient with Microsoft Word, Excel, Outlook
› Previous experience working in the technology industry

Desired/Preferred Qualifications
› Strong knowledge in Point of Sale technology with specific experience selling NCR product line
› MBA
› Bi-Lingual

Supervisory Responsibility
› None

Travel and Availability to Work
› Up to 75% pending customer locations

Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, Microsoft Office applications, phones, photocopiers, filing cabinets and fax machines.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by DUMAC.
EEO Statement
DUMAC Business Systems, Inc. provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm