The Quality Engineer assists with the development, and implementation of quality assurance programs under ISO 9000 guidelines within Quanex Insulated Glass Systems. Working under general supervision, this position is responsible for quality assurance training, managing and maintaining the location’s ISO 9000 system, conducting internal and supplier audits, and providing work direction to Q.A. Lab personnel. Works closely with suppliers to ensure the reliability of products and conformance to Quanex Insulated Glass Systems requirements. Primary liaison between customers, or suppliers, and Quanex on quality-related issues.
Works with operations, manufacturing and product engineering, suppliers, and customers to develop quality standards and specifications that can be economically maintained to ensure product acceptability.
Establish and track quality metrics.
Act as the primary liaison between customers or suppliers, and Quanex on quality-related issues.
Visit customers on a routine or emergency basis to resolve quality issues.
Prepare written reports of supplier quality audits. Visit suppliers on a routine or emergency basis to resolve quality issues and verify supplier quality systems on the production floor.
Develop and maintain supplier quality audit materials and supplier quality metrics
Assure accuracy of quality documentation including hold tags, inspection reports, data collection, supplier inspection reports and test reports.
Administer divisional ISO training and certification process to ensure each individual within the internal auditing process is qualified for the position that they occupy.
Assures that all products and services conform to specified requirements and are made in accordance with the ISO 9001 quality management system.
Assures that the documentation required by the ISO9000 quality system is kept current and all procedures and documents are properly controlled.
Lead Cross-Functional Teams in problem solving sessions to establish definitive root cause and effective corrective actions for both internal and supplier quality issues
Perform any and all inspection tasks in emergency, temporary absences, or other appropriate circumstances.
Experience
Required
ISO 9001, 14001, 45001 systems
Skills
Required
Analytical
Behaviors
Preferred
Innovative: Consistently introduces new ideas and demonstrates original thinking
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals