Communications Associate, Community Banking, Commercial Bank at JPMorgan Chase Bank, N.A. in New York, New York

Job Description:

Commercial Banking delivers extensive industry knowledge, local expertise and seamless global capabilities to clients-including corporations, municipalities, financial institutions, real estate investors and owners, and not-for-profit organizations. We offer a comprehensive set of financial products and services including credit, asset-based lending, real estate finance and treasury. We also provide clients with access to investment banking and asset management services.

We are seeking a dynamic and experienced communicator to drive the development and execution of communications strategies and programs that will support our newly formed CB Community Banking initiative that focuses on Minority, Woman and Veteran Owned Businesses (MWVOB), Affordable Housing, Sustainable Finance, Small Business and Government, Healthcare & Non-Profit. The primary goal is to support these efforts and share the impact we are having in our communities, reaching internal and external stakeholders.

This role requires a strategic and creative thinker with proven ability for impactful storytelling, results-oriented communications and end-to-end project management. Additional important attributes for the role include: a holistic understanding of corporate communications, executive communications presence, excellent writing, comfort working in a fast-paced environment, flexibility, collaboration, and attention to detail.

Responsibilities:

• Develop and execute internal and external communications strategies across the various initiatives
• Manage and maintain key communications assets and channels such as the intranet, newsletters, organizational announcements and town halls
• Manage an editorial calendar to ensure a strong pipeline of relevant and timely content
• Write, edit and maintain quality control of communications content, including articles, videos, etc.
• Support the businesses with preparing presentation materials and messages
• Assist the Head of Commercial Banking communications with team-wide support, business management and cross-LOB initiative execution.
• Advise the business, including senior executives, on communications opportunities
• Generate ideas and identify key moments in time for creative storytelling opportunities to drive engagement
• Partner with colleagues across the firm to ensure strategic alignment and leverage the firm's full resources
• Identify opportunities to modernize communications, make process improvements and drive efficiencies
• Identify and track key performance metrics to report on results

Qualifications:

• Bachelor's Degree required, plus 3+ years of relevant experience
• Proven experience in strategic communications that drives business impact
• Strong project management and organizational skills with ability to prioritize and be accountable for multiple projects
• Talented storyteller with the ability to identify and tell compelling, impactful stories
• Excellent writing skills and ability to simplify complex subjects
• Ability to communicate effectively with all levels of employees, including senior management
• Exceptional interpersonal skills and ability to build effective working relationships; must be able to work closely with executives
• Experience working in fast-paced, matrixed environments with minimal supervision
• Team player that is self-motivated, entrepreneurial, effective under pressure and flexible Excellent attention to detail
• Demonstrated problem-solving skills
• Ability to deal with sensitive/confidential matters; good judgement
• Proficient in Microsoft (including Word, PowerPoint and Excel)
• Proficiency in Adobe Photoshop, Illustrator and HTML preferred
• Knowledge of basic SharePoint and intranet technology

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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