Job Description:

Financial Counselor

Job Ref: 20823

Category: Clerical & Administrative Support

Location:

Emerson Hospital,
133 Old Road to Nine Acre Corner,

Concord,
MA 01742

Department: Patient Access

Schedule: Full Time

Shift: Day shift

Hours: 8:30-5

Job SummaryReports to the Direct of Patient Access, the position serves as the hospital`s primary contact for patient reimbursement issues in accordance with established credit policies. The position works with third-party payors for necessary authorizations and verification of coverage issues. The position also provides cashiering services for Emerson Hospital.Minimum Qualifications

• 
  Education
  
  
  • High School Diploma or equivalent required.
  
  
  • Associates Degree preferred.
  
  
  • Work experience may be substituted for higher education.
  
  
  
  


• 
  Experience
  
  
  • One to 3 years as a financial counselor at a hospital and/or authorization coordinator required
    and/or
    3-5 years full-time admitting experience with insurance knowledge required
  
  
  • Knowledge of insurances, pre certification and referral procedures required
  
  
  • Knowledge of the Virtual Gateway and Medicaid applications preferred
  
  
  • Experience in working with patients required
  
  
  • Experience in working with payers to appeal pre auth denials preferred
  
  
  
  


• 
  Licensure and/or Certification
  • None required
  
  


• 
  Skills
  
  
  • Knowledge of third party payors.
  
  
  • Knowledge of Medicare billing practices and regulations.
  
  
  • Insurance verifications experience.
  
  
  • Computer proficiency.
  
  
  • Excellent interpersonal skills are required to interact effectively with all organizational levels, with demonstrated organizational skills and ability to work accurately with detailed confidential information.
  
  
  • Must have the ability to read, write and communicate in English.
  
  
  • Must be highly organized, cooperative, and able to work well with others.
  
  
  • Ability to prioritize and perform multiple tasks.
  
  
  • Thorough understanding of team management concepts.
  
  
  • Comprehensive knowledge of medical terminology.
  
  
  • The ability to effectively communicate with external organizations as well as various levels of management required.
  
  
  
  

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