Financial Counselor at Emerson Hospital in Concord, Massachusetts

Posted in Other 28 days ago.

Job Description:

Financial Counselor

Job Ref: 20823

Category: Clerical & Administrative Support


Emerson Hospital,
133 Old Road to Nine Acre Corner,

MA 01742

Department: Patient Access

Schedule: Full Time

Shift: Day shift

Hours: 8:30-5

Job SummaryReports to the Direct of Patient Access, the position serves as the hospital`s primary contact for patient reimbursement issues in accordance with established credit policies. The position works with third-party payors for necessary authorizations and verification of coverage issues. The position also provides cashiering services for Emerson Hospital.Minimum Qualifications

  • Education

    • High School Diploma or equivalent required.

    • Associates Degree preferred.

    • Work experience may be substituted for higher education.

  • Experience

    • One to 3 years as a financial counselor at a hospital and/or authorization coordinator required
      3-5 years full-time admitting experience with insurance knowledge required

    • Knowledge of insurances, pre certification and referral procedures required

    • Knowledge of the Virtual Gateway and Medicaid applications preferred

    • Experience in working with patients required

    • Experience in working with payers to appeal pre auth denials preferred

  • Licensure and/or Certification
    • None required

  • Skills

    • Knowledge of third party payors.

    • Knowledge of Medicare billing practices and regulations.

    • Insurance verifications experience.

    • Computer proficiency.

    • Excellent interpersonal skills are required to interact effectively with all organizational levels, with demonstrated organizational skills and ability to work accurately with detailed confidential information.

    • Must have the ability to read, write and communicate in English.

    • Must be highly organized, cooperative, and able to work well with others.

    • Ability to prioritize and perform multiple tasks.

    • Thorough understanding of team management concepts.

    • Comprehensive knowledge of medical terminology.

    • The ability to effectively communicate with external organizations as well as various levels of management required.