Director, Strategic Customer Consulting at McKesson Corporation in Dallas/Fort Worth, Texas

Posted in Other 15 days ago.

Type: Full time

Job Description:

Current Need:
We are seeking a Director, Business Consulting in our $90 billion Strategic Accounts business located in our Irving, TX location. Remote/virtual location will also be considered.

Position Description
This individual is accountable for understanding the customer, the customer contracts and the associated financial implications, understanding the customers aspirations, understanding the competition and developing strategic plans with and for our customers to best position them in the market to achieve their aspirations while also helping McKesson grow and strengthens our business relationship.

This individual will be integral to developing our go-to-market strategy with specific customers, analyzing and framing opportunities that demonstrate our thought leadership, drive growth, retention, and engagement, and supporting the business in promoting our value. In this challenging role, the Director works directly with the Sr. Director, Business Consulting and Vice President of Sales among others to create annual joint strategic plans with customers as well as joint scorecards and quarterly business reviews for this $90B business. The team maintains an Enterprise First mindset and fosters collaboration with other teams across McKesson.

Key Responsibilities:
  • Strategic Consulting: understand customer needs and pain points to develop holistic strategies which take market dynamics, customer positions, healthcare ecosystem, and financial implications into consideration when consulting on key considerations and recommendations for development of joint strategic plans.
  • Analyzes and develops customer-specific financial opportunities by understanding the customer contract, competitive pressures, and opportunities and combining this knowledge with a knowledge of McKesson's capabilities to deliver customer results.
  • Coordinates across McKesson business units to ensure a holistic view of the McKesson-customer relationship and to develop new and unique solutions to bring to market.
  • Uses deep understanding of the market to propose and evaluate differentiating product and business solutions that help our customers with their challenge areas and helps to grow and expand our footprint
  • Establishes annual customer objectives, prioritizes areas of focus, and applies business unit context while understanding the interests and concerns of key stakeholders across the enterprise to inform a broad, McKesson-wide viewpoint
  • Defines and manages multiple and complex strategic projects towards high quality deliverables (including financial analysis and pro formas) and timelines
  • Drives internal alignment to the business unit and customer-specific strategies to ensure execution.
  • Produce deliverables: create PowerPoint decks that clearly communicate business story, strategic insights, key takeaways, and then present insights and recommendations directly to client executives, spurring interactive dialogue. Act as a point person for content and structure thinking.
  • Self-starter with an intellectual curiosity, motivated to keep moving forward and find new ways to solve challenging and complex business issues
  • Ability to organize, analyze, and synthesize large sets of data to influence strategic decisions
  • Strong command of Microsoft Office (Excel, PowerPoint, etc.) and Tableau

Minimum Requirements
12+ years of professional experience and 4+ years of management experience

Critical Skills
  • 7+ years strategy consulting, strategic planning, business development, strategic marketing, or relevant industry experience (e.g., product strategy, healthcare consulting, corporate strategy).
  • 5+ years broad Healthcare industry experience required

Additional Skills
  • Strategic Thinking : evaluating industry trends, developing long-term implications and recommending pragmatic strategies for new business opportunities
  • Analytical Rigor: ability to bring structure to ill-defined problems and intellectual leadership to problem solving; synthesize insights from analysis and ensure credible, actionable recommendations
  • Marketing Strategy: experience developing and implementing marketing strategies that drive customer growth and retention within a large healthcare company
  • Financial Acumen: understanding of financial modeling and experience with financial planning, budgeting and capital allocation in the context of strategic planning to maximize shareholder value
  • Communications skills: ability to develop rapport and credibility across the organization, promote ideas and proposals persuasively
  • Navigate Matrix Organization : ability to navigate complex organization with shifting priorities
  • Healthcare Knowledge : knowledge of stakeholders, trends, economic drivers and policy across healthcare

4-year Bachelor's degree in business or finance, or related field or equivalent experience
MBA preferred

Physical Requirements
General office demands


Must be authorized to work in US. Sponsorship is not available for this position.

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to . Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

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