The Operations team partners closely with ResMed's five business leaders to understand their needs then providing a variety of products and services to help them meet those needs including Customer and Technical Services, Global Quality Assurance and Regulatory Affairs, Supply Chain, manufacturing, logistics and distribution. Focused on enabling new product introduction and operating excellence, our team strives to improve time to market for new products and services, improve efficiencies in our cross-functional processes, and improve our supply chain through digitization and automation to increase value add to our customers.
Let's talk about the team and you: The Distribution Area Manager will be responsible for the management of all activities and personnel related to shipping, receiving, storing of materials and/or finished goods. You will contribute to the development of a workplace culture that reflects ResMed's organizational values, standards, core competencies and behaviors.
Four key areas that you'll always focus on are safety, quality, customer experience, and productivity for your department / area.
Let's talk about Responsibilities:
Support all safety programs ensuring a safe work environment
Review forecasts and determine labor needs to meet daily, weekly, and monthly objectives
Meet with team on a daily basis to balance labor ensuring that you are operating a balanced and efficient shift while meeting daily deadlines
Foster an environment that harbors continuous improvement and the elimination of non-value added activities
Ensure proper training of staff in order to effectively and efficiently meet customer demand
Support, mentor, and motivate your hourly workforce
Ensure materials are received from proper vendors, delivered to inventory and finished goods, packaged according to specification, and shipped in a timely manner
Ensure quality objectives are met while operating within the allocated budget and meeting delivery deadlines while being flexible and working efficiently
Manage inventory control to ensure accountability of materials and goods
Establish appropriate communications (content and frequency) with team to align focus and efforts with organizational and customer needs.
Establish and/or modify operational methods and procedures as needed
Recommend changes to policies and procedures to improve area of responsibility or organization as a whole
Maintain documentation and prepare reports that reflect the effectiveness and efficiency of department activities
Establish and manage goals for self and/or team that meet or exceed departmental objectives
Collaborate with peer group, senior management, and field personnel to problem solve and/or resolves issues among functional areas, other sites, or customers and the company
Manage and sustain product traceability systems, utilizing WMS/Oracle, to support customer and quality requirements
Ensure health, safety and cleanliness of the work environment overseeing that inspection and maintenance of equipment is done on a regular basis
Other tasks and responsibilities as assigned
Let's talk about Qualifications and Experience:
Minimum 10 years of experience in a warehouse/distribution environment
Minimum 3 years of supervisory experience
Must have demonstrated experience in implementing inventory control systems, distribution operations programs and continual improvement programs
Strong familiarity with MS Office applications
Prior WMS experience
Knowledge and understanding of federal and local OSHA safety regulations related to warehousing and shipping environments
Excellent verbal and written communication skills
Must possess a customer-centric commitment to build and maintain customer relationships
Energetic, self-motivated and quick thinking with a positive attitude
Bachelor's degree (B.A.) preferred or equivalent combination of education and experience.
Experience with Oracle or comparable Supply Chain/Logistics systems
Experience with a Warehouse Management System
Job Environment: Warehouse environment. Incumbent will walk and may occasionally sit, kneel, crouch, crawl and lift up to 40lbs. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules, hours, and overtime as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!