The Field Investigator (FI) directly supports national security and suitability investigations, focusing on performing background investigations on behalf of government clients. Investigators will conduct interviews, retrieve records, conduct research and prepare reports of investigations in compliance with federal standards, all laws, and other required federal agency regulations. Investigators type comprehensive reports summarizing facts obtained from these field source interviews, record information, and submit for quality review and completeness. The work location will normally be in the field conducting investigations but may, at times, require reporting to a field office for meetings or training. Field Investigators engage in dialogue on a regular basis with managers and representatives at contractor facilities, various U.S. Government organizations, and law enforcement agencies, to develop and maintain effective and cooperative working relationships. Casework is performed throughout the geographic area of responsibility with travel to various places of employment, residence and educational institutions. Travel to other geographic locations (by car or plane) also may be required as needed.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified according to business necessity.
All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein.
In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Conduct interviews and background checks that help to ensure the safety and security of the nation.
Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
Compile information in a clear, concise report on a standardized reporting format.
Meet quality, timeliness, and production metrics
Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
Assist in obtaining fieldwork in a rapid, time-sensitive work environment.
Ensure leads are completed in a timely manner and in accordance with investigative standards.
May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference depending upon the nature of the position
Must be a citizen of the United States.
Must be at least 18 years of age.
Current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Secret level security clearance based on an SSBI and able to obtain the required security clearance
Ability to acquire and maintain any other specific special clearances/access requirements
Reliable personal vehicle, valid driver's license and satisfactory driving record
Must be able to successfully complete and pass all required training
Ability to cover a local territory of approximately a 50 mile radius from home residence
Must have the ability to travel 100% of the time with coverage area that consists of assigned geography; will require vehicle travel and may require air, train or other commercial travel methods
Willingness to travel on temporary duty assignments as needed (by car or plane)
Bachelor's Degree or equivalent is required; additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education
Minimum of one (1) year within the last five (5) years of experience conducting background investigations for a Federal agency
Experience conducting one-on-one subject interviews is required
Experience with metrics tools, processes, and delivery assurance
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements
Competencies (as demonstrated through experience, training, and/or testing)
Ability to work remotely without daily supervision
Intermediate typing and computer skills
Excellent time management and organizational skills to balance and prioritize work
Ability to handle multiple tasks concurrently
Interpersonal skills to interact with sources, customers, and team members
Ability to establish and build rapport with new people
Speak and hear sufficiently to communicate in person and by phone
Excellent written and verbal communication skills
Visual ability to include close vision, distance vision, and ability to adjust focus
Personal computer and business solutions software skills
Ability to identify, understand, and apply federal, state, and local changes and/or new regulations/laws pertaining to personnel investigations
Ability to work in a team environment
Analytical and problem solving skills
Ability to synthesize information, identify key findings and determine conclusions
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
Maintaining composure in dealing with executives, sources, subjects, and staff, in group and one-on-one settings and in situations requiring high performance and results.
Handling and being exposed to sensitive and confidential information
Frequent sitting, standing and walking, which may be required for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
Occasional lifting and/or moving up to 10 pounds
Regular use of vehicle required in the performance of duties
Frequent local travel to interview sites
Speak and hear sufficiently to communicate in person and by phone.
Maintain visual ability including close vision, distance vision, and ability to adjust focus.