Client Specialist (Remote) at Prudential Ins Co of America in Dresher, Pennsylvania

Job Description:

This position is client interacting.  The position supports the functional administration of the client reporting and administrative reconciliation within Record Keeping Services maintaining a key client relationship.  Day to day contacts are generally with Client Coordinator, internal business partners, mid or senior level finance, client, client service staff and individual members. The incumbent has knowledge to handle mid market

to national cases up to and including complex problems. Has a good understanding of Prudential's products and services to initiate issue resolution. The position supports the Client Coordinator with the management of client expectations. Will act as key contact in absence of Client Coordinator. Provide guidance and direction to the functional staff.

Additional Qualifications:

- Demonstrated knowledge of Group Insurance and/or related industry products and services preferred

- Strong Microsoft Office skills

- Auditing and Compliance experience

- Quality review experience preferred

- Billing experience preferred

- Proven results orientation and ability to meet deadlines

- Skilled in Process Management

- Experience working with internal and external partners (Brokers, TPA)

- Excellent communication/relationship building skills both internally and externally

- Strong analytical and problem solving skills

- Strong project and time management skills

*Note: Prudential is required by Colorado law to include the salary range for this role when hiring a Colorado resident.

Salary range specific to Colorado: $51,500-69,500 + discretionary incentive bonus + benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

RSRPRUD

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodation.h&w@prudential.com.

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email careers@prudential.com to request assistance.