SERVICE ADVISOR at Carter Machinery in Annapolis Junction, Maryland

Job Description:

Carter Machinery

Location: Annapolis Junction | MD | 20701 | USA
Category: Service Operations
Requisition_Number: SERVI01242
Schedule: Full Time

Description

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service Advisor in Annapolis Junction, Maryland. This position is responsible for handling incoming calls, producing quotes and estimates for customers, opening and closing work orders, and helping to direct the day-to-day department work-flow. Seeking candidates who are dedicated self-starters with proven leadership experience. A high mechanical aptitude and background in service operations preferred. College/technical degree, or comparable industry experience, preferred.

Requirements:

• Self-starter able to work with limited supervision.
• Excellent written and verbal communication skills required.
• Must be detail-oriented and have strong time management/organizational skills.
• Excellent internal and external customer satisfaction skills.
• Able to work efficiently in a hands-on environment.
• Strong PC and administrative skills, with the ability to adapt to changing technology.
• Able to work hours required to meet job and customer demands.

Must meet physical requirements for the job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds.

This job description is not intended to be all-inclusive. Additional duties may be assigned.

Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply.

Carter Machinery is a drug-free workplace.

Travel Required

null

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)PI130977103 Apply Now