ERP Administration Specialist at Cross Technologies Inc in Greensboro, North Carolina

Job Description:

The ERP Administration Specialist will be primarily responsible for the support and maintenance of NetSuite applications, configuration, implementation & system administration. The position will work primarily with management to closely align the NetSuite system with business goals.

Essential Functions

1. Monitoring all functional areas within NetSuite on a continuing basis with functional areas including, but not limited to, scheduled scripts, scheduled reports, user dashboard portlets, user logins, and NetSuite-3rd Party integrations


2. Creating saved searches and saved reports for end users, meeting any specific reporting requirements including using formulas to manipulate results


3. Recommend, create and manage customizations and enhancements


4. Creating or modifying custom records to meet end user specification


5. Building custom centers with custom tabs, links, and dashboards to meet end user needs


6. Reviewing and modifying user roles for end users as needed


7. Solving issues related to item setup, customer setup, vendor setup, sales order processing, purchase order processing, contract management or other functional issues


8. Adding custom fields, lists, or other form items to meet user needs


9. Understanding the unique data requirements and tools needed and being able to create solutions for these needs


10. Understanding the business processes currently used by and re-creating those processes in NetSuite


11. Reviewing scheduled NetSuite updates or bundle updates and researching any issues the updates could cause with customizations added to NetSuite


12. Maintaining integrity of data used for business processes, including, but not limited to, item data, customer data, vendor data, sales data, and accounting data


13. Assisting with future integrations using 3rd party tools, such as Celigo


14. Developing workflows to automate business processes within NetSuite


15. Communicating NetSuite functions and processes to end users 


16. Additional duties as assigned

Education and Experience

1. Bachelor degree with a technical major, such as engineering or computer science or equivalent work experience.


2. Business Application Administration/System Engineer experience with NetSuite ERP platform preferred.


3. Experience with user setup and management of roles and permissions.


4. Preferred Certifications (but not required): NetSuite SuiteCloud Developer II, Administrator, ERP Consultant


5. Experience with SuiteCloud Development Framework(SDF) a plus but not required


6. Experience with Strongpoint a plus but not required Proficient in MS Office, database management, cloud applications

Required Competencies

1. Strong troubleshooting skills – ability to troubleshoot scripts, integrations, and workflows


2. Functional and technical knowledge of NetSuite including hands-on implementation, integration, customization and support experience


3. Functionally proficient as a NetSuite user, able to advise users on ideal use cases for customizations vs native functionality


4. Solid knowledge of NetSuite financial modules including purchasing, contract management, AP/AR


5. End to end management of customizations, including scoping, requirements gathering, solution architecture, development, testing and deployment


6. Willingness to work on several projects at once in a fast paced environment


7. Extremely self motivated. Can take initiative and work independently, asking for help when needed


8. Ability to manage projects and work closely with business stakeholders


9. Ability to prioritize and manage multiple tasks


10. Creation of detailed user and technical documentation for new and existing customizations


11. Excellent communication & written skills along with the ability to communicate with all levels within the organization .

 Physical and Mental Requirements

Physical

1. Most tasks are performed indoors. Temperature is moderate.


2. Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day-to-day and task-to-task.


3. Requires dexterity to use and operate all necessary equipment.


4. Position includes regular travel to and from locations and may include vehicle or air travel.


5. Ability to spend extended lengths of time viewing a computer screen.


6. Requires normal range of hearing and vision.

Mental

1. Ability to deal with a variety of emotions and frustration in making business decisions. Emotional stability and personal maturity are important attributes in this position.


2. Ability to analyze complex information with many variables to choose the most effective course of action for the organization at any given point.


3. Ability to resolve problems, handle conflict, and make effective decisions under pressure.


4. Must be able to communicate providing verbal feedback in a professional manner.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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