Posted in Other 30+ days ago.
The Role:
Looking for a Senior Customer Support Engineer who will be responsible for resolving high-complexity enterprise support issues and escalations-finding solutions to difficult technical problems. The role will focus mainly on Logitech's Paid Services support for video conferencing solutions but may occasionally be asked to resolve issues with other enterprise Software (MS, Zoom, Google). Expect to communicate with customers via Phone and email tickets, provide high touch service for each one. At Logitech, you will assist customers with issues that help the way they communicate with people. You will also enjoy opportunities to advance your Career in a diverse environment.
Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble, Collaborate and Challenge. Have a great attitude and enjoy helping customers in a timely, efficient and pleasant way. These are the behaviors you'll need for success at Logitech. In this role you will:
Key Qualifications:
For consideration, you must bring the following minimum skills and behaviors to our team:
In addition, preferable skills and behaviors include:
Education:
Bachelor's degree in Computer or Electronic and Communication
Engineering or equivalent degree/experience preferred.
Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we're small and flexible enough for every person to take initiative and make things happen. But we're big enough in our portfolio, and reach, for those actions to have a global impact. That's a pretty sweet spot to be in and we're always striving to keep it that way.
"All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability."
If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (510)713- 4866 for assistance.
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VanderHouwen |
Edward D. Jones |
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