Operations Analyst - Mutual Fund Income at SEI in Oaks, Pennsylvania

Job Description:

When you step into SEI - anywhere in the world - you know you're not inside a traditional financial services company. We have no offices. Our open innovation spaces spur creativity, the provocative artwork inspires conversation, and the flexible work-life balance drives personal and professional growth. We are a place to inspire your work, build your voice,and grow your community. We're different. And we're proud of it.

As a member of the SEI Wealth Platform, US Operations, the Income Analyst role requires a self-motivated, goal-oriented individual to work in a team environment, manage multiple tasks in a time-sensitive delivery schedule. The Income team is proactively researches, interprets, notifies and processes events for Mutual Fund and Traditional Assets. They are responsible for processing Income events on the SEI's Wealth Platform with a team of analysts.

What you'll do:

• Basic processing and/or service activities specific to team function


• Reviewing, analyzing, and entering client information and transactions into multiple systems


• Setting up securities, general account level maintenance, and some level of client contact.


• Respond to client inquiries in a timely, accurate and professional manner.


• Working on special projects as needed.


• Perform research & analysis of root cause conditions.


• Implement solutions as assigned.


• Interact effectively with multiple operational processing teams.


• Maintaining the highest level of confidentiality, quality and privacy.


• Manage a time-sensitive delivery schedule.


• Participate in developing, maintaining and ensuring the associated Procedures and Controls around Income processing are carried out according to policies in order to satisfy all audits and minimize any and all risk.


• Accountable for working towards agreed OLA's to ensure delivery of services to the client in an accurate and timely manner.


• Reconcile and clear suspense accounts and reconciliation breaks.


• Proactively research, interpret, notify and process income events for Mutual Funds


• Proactively research, interpret, notify and process income events for Traditional Assets


• Provide coverage and support to various team members and may be called upon to assist with related activities within SWP US Operations Services


• Preparing and processing error-free transactions accurately and in a timely manner, according to instructions and according to SEI procedure


• Other duties as assigned

What you bring to the table:

• Undergraduate degree and/or equivalent work experience required. Preference in: Accounting, Finance or Business related field.


• Knowledge of Microsoft Office products including Word, Excel, Access and Outlook.

Attributes we value:

• The ability to demonstrate effective communication skills to clients, service partners, and internal teams both in written and verbal communication.


• Effectively coordinate, manage and complete multiple duties and assignments concurrently and within acceptable timelines.


• Provide excellent customer service to both our internal and external clients and service partners, responding timely and professionally to client inquiries as well as handle problems


• Must be able and willing to work effectively independently, as well as in a team, in an open floor environment


• Must be detail oriented

Physical Demands and Work Environment:

While performing the duties of this job, individual may be required to move around the office and from building to building. This may expose the individual to weather conditions outside. The individual has to be able to be stationary at a computer for extended periods of time and occasionally lift and/or move up to 20 pounds. Our office is an open environment. The individual must be able to successfully work in an open environment with a moderate noise level.

SEI is an Equal Opportunity Employer and so much more...

After 50years in business, SEI is a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our Oaks, PA office encompasses an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance, and access to thriving employee networks.

SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.