Analyst, Patient Experience at Careerbuilder in Denver, Colorado

Posted in Other 15 days ago.

Job Description:

2000 16th Street, Denver, Colorado, 80202, United States of America

Do you want to make a positive impact with your work and thrive in a fast paced environment?

The Patient Experience Analyst will provide analytical and innovative support to initiatives that improve the quality of life for patients living on dialysis.

A successful candidate will demonstrate a great attitude, strong attention to detail, organization, and the ability to "get stuff done" as well as develop a deep understanding of patient experience goals.

Essential duties and responsibilities:

The following duties and responsibilities reflect the expectations of this position but are not intended to be all inclusive.

  • Provide insights and data trends to support and inform patient experience innovation projects, delivering against complex patient needs and business requirements

  • Create cohesive presentations based on findings, including summarizing insights from analysis, identifying next steps, and developing implementation plans

  • Execute on defined scope of Patient Experience projects in collaboration with colleagues and management team

  • Structure ambiguous problems, think creatively, generate and test hypotheses

  • Develop standardized metrics, dashboards, and reports to monitor program/project performance

  • Employ high orientation to detail and quality control to ensure data accuracy

  • Coordinate and collaborate with leadership/operations from facility administrators to Division Vice Presidents

  • Lead projects with support from colleagues and manager


  • Bachelor's degree required

  • 1-3+ years of work experience

  • Advanced proficiency with Microsoft Excel and PowerPoint required

  • Strong organization and project management skills: Ability to overcome obstacles and drive projects and processes to completion

  • Strong interpersonal skills to build credibility as a "peer" across all levels

  • Analytical and curious thinking style with a love of solving problems

  • Personal values in line with DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment & Fun

  • High energy and ability to work in a fast-paced, team-oriented environment

  • Desire to contribute to a fun yet hard-working team

Here is what you can expect when you join our Village:

  • A "community first, company second" culture based on Core Values that matter

  • Clinical outcomes consistently ranked above the national average

  • Award-winning education and training across multiple career paths to help you reach your potential

  • Performance-based rewards based on stellar individual and team contributions

  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future

  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace
    ®, backup child and elder care, maternity/paternity leave and more

  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

  • Salary/Wage Range

  • $46,700 - $68,600

  • Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to to learn more or apply.

To learn more about our Village and the world of dialysis, click here.

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