Shipping Coordinator at Lhoist North America in Burnet, Texas

Job Description:

POSITION SUMMARY:

Employee is responsible for the day to day shipping operation within the facility. Employee is also responsible for daily operations of the Safe Quality Feed Program.

RESPONSIBILITIES & EXPECTATIONS:

Shipping Coordination

• 
  Daily Shipping and Loading

  Coordinate daily with the Production supervisor on inventory levels and loading needs

  
  

  Supervise railcar and truck loading.

  
  

  Supervise railcar and truck shipping.

  
  

  Maintain daily reporting of shipments and weekly forecast.

  
  

  Maintain daily dispatch schedule for trucks loading the following day.

  
  

  Maintain daily shipments from Transloading facility including monitoring and managing shipments and demurrage costs.

  
  

  JWS key user

  
  


• 
  Railcar Management

  Managing railcar movement on the Union Pacific and BNSF Web based system.

  
  

  Monitor, manage, and dispute any incorrect demurrage costs.

  
  

  Maintain daily railcar car forecast.

  
  

  Maintain bad order railcar list and arrange for repairs.

  
  

  Maintain and manage railcar fleets for each rail customer

  
  


• 
  File and Record keeping

  Complete daily audit trail reporting to ensure an accurate record of control numbers and shipped material.

  
  

  Maintain retention files for Bill of Ladings (3 years). Files kept in an organized and chronological order.

  
  

  Manage the certificates of compliance and ensure customers receive necessary analysis reports.

  
  

  Maintain records for daily Work area inspections.

  
  


• 
  Customer Service Support

  Interact with internal and external customers and transportation contractors.

  
  

  Be involved in total quality process and continuous improvement of customer confidence by knowing the customer's demands for sizing, quality, and quantity in relationship to inventory.

  
  

  Maintain availability 24/7/365 for internal and external customers

  
  


• 
  Procurement

  Order and manage loadout supplies in SRM. Order and receive goods.

  
  

  Backup to Asst Maintenance Manager/Maintenance Planner

  
  

Other

• 
  Maintain Safe Quality Feed Certification

  Maintain personal HACCP certification as a SQF plant representative

  
  

  Maintain proper documentation records to ensure plant is compliant with SQF standards

  
  

  Conduct audits to ensure compliance with SQF standards

  
  


• Train employees on relevant procedures, practices, and regulations

ATTRIBUTES:

• Knowledge and application of MS Word and Excel.


• Knowledge and application in management of equipment data and use of the CMMS such as SAP is essential.


• Knowledge and application in management of JWS program


• Effective communicator to articulate a given situation ensuring positive customer satisfaction.


• Extremely dependable. The time-sensitive nature of the position requires excellent attendance and complete customer focus.


• Behavioral competencies include: tolerance for stress, practical learning, adaptability, multi-tasking, teamwork, planning and organizing.


• Flexible schedule to accommodate the business' needs. Requires availability 24/7/365.


• Prioritize and exhibit independent judgment with a minimum of direction in a fast paced environment.


• Ability to work & use discretion with confidential data


• Strong organizational skills required for thorough follow through of multiple projects involving an extensive network of departments and people; excellent time management skills.

Required Experience:

Minimum 2 years of customer service and shipping experience, utilizing SAP or similar ERP

Required Education:

HS/GED Diploma

Lhoist North America offers a comprehensive benefits package including, but not limited to: medical, dental, vision, life insurance, 401K, and vacation. LNA also supports employee work-life balance with telecommuting and compressed workweek options for many positions.

Lhoist North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.