Business Solutions Developer at NTT Data Services in Durham, North Carolina

Job Description:

Job Description
JOB SUMMARY

REQUIRE SKILLS: SAS and SAS PROC SQL

preferred but not required: Business Objects, Access, Crystal Reports, SQL, VBA - all could potentially be called into use and would be nice to have but open to resumes without


Creates technical solutions and queries to address moderately complex business requests by utilizing SAS, SAS PROC SQL and at least one technical application; including but not limited to: Business Objects, Access, Crystal Reports, SQL, VBA, etc. Acts as the technical lead for development initiatives, including communication and coordination with the impacted business areas. Works with appropriate internal business partners and management to evaluate the business case.


Job Description

* Review and analyze business requirements (or uses cases) to create a technical solution residing outside of the normal Information Services production environment.

* Identify and implement automation tools to eliminate manual processes and improve existing systems. Utilize technical solutions for the creation of business enabling tools, error handling management and productivity improvements while adhering to technical specifications, industry developmental standards and service level agreements (SLA's).

* Independently test and debug code; participate in the testing of other Business Solutions Developers' projects as needed.

* Act as departmental business coordinator on small to medium and/or moderately complex projects:

o Provide consultative support to team members or business partners across business areas. Effectively interview business partners with a focus on fact finding and discovery to ascertain requirements, document as is and to be process and develop metrics and success criteria.

o Document and track project plan for work deliverables.

o Work with business partner to ensure project moves forward according to plan

o Effectively communicate development and production issues to the project team and/or the manager in a timely manner.

o Develop and manage implementation plans with Business area

* Create training materials, support documentation, including user guides and train end users in the use of tools.

* Post Implementation; provide support during warranty period, problem resolution including root cause analysis and tool performance trending to ensure efficiency for day-to-day business use. Provide system administration and coordination oversight as needed.

* Communicate actions, business impacts and expected results in a meaningful format and at the appropriate level.

Hiring Requirements

* Bachelor's degree and 3 years of experience with SAS, SAS PROC SQL and at least one development tool like Business Objects, Crystal, Access VBA, etc.

* If no degree, 5 years as a technician utilizing multiple development tools/languages will be considered.

Hiring Preferences

* Ability to write or prepare support documentation for users (such as training or user's guides, and process flows)

* Capable of providing direction to lower level occupants or to partners across business areas with guidance

* Experience managing concurrent multiple assignments

* Proven ability to work independently, as well as to work effectively as part of a team

* Process and logic oriented

* Commitment to excellent customer service and customer focus

* Accuracy and attention to detail

* Ability to multi-task and properly set priorities based on business need and sense of urgency

* Very good verbal and written communication skills

* Very good PC skills (e.g., Word, Excel)

* Very good time management skills; basic skills in project management/planning

* Provide project status updates per agreed upon schedule

* Very good research, analytical, and problem solving skills

* Ability to present findings in a manner that the end user understands

* Ability to use automated tools to perform detailed analysis and reporting


The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.