We are committed to providing our employees with the support they need. At PatientKeeper/HCA Healthcare we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:
Student Loan Repayment
Tuition Reimbursement/Assistance Programs
Paid Personal Leave
401k (100% annual match - 3%-9% of pay based on years of service)
Identity Theft Protection discounts
Auto, Home, and Life Insurance options
Adoption Assistance
Employee Stock Purchase Program (ESPP)
Last year alone, our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As the Director, Project Management Office,you can be a part of an organization that is devoted to giving back!
At PatientKeeper, we are leading the healthcare industry in creating desktop and mobile point-of-care applications that put information in the hands of providers when and where they need it.
Reporting to the Vice President of Services, the PMO Director will be responsible for a variety of functions in the project management organization, including: a) personnel oversight of project management team and, b) project portfolio management and c) Statement of Work process management. In this role, youwill also workwith the services leadership team in the design of project and implementation methodology and standards. Youwill be responsible for the standardization and monitoring of PMO standards and procedures for all PatientKeeper implementation projects.
Location of the position will be in PatientKeeper's corporate office in Waltham, MA.
Project Management Oversight Responsibilities
Responsible for effective coordination of multiple projects and their interdependencies, ensuring that the projects are completed according to defined standards
Identify the business needs of key projects, and ensures that project managers meet those needs
Monitorthe communication and reporting structures for all clinical implementation projects
Responsible for career development, performance management and review process for Project Managers
Provide leadership, direction and coaching on project specific tasks as well as individual professional development.
Ability to see, account for, and coach others in the "big picture" as well as the details and to be able to tie initiatives to company goals
Demonstrate the ability to adapt to and lead, change, and coach others in the acceptance and support of change
Ensures adherence to process standards, procedures and project documentation standards
Project Portfolio Management Responsibilities:
Advises leadership and/or business executives at the highest levels about the project portfolio, status and resource planning
Manages project slotting process for appropriate project resources based on availability and utilization (project managers, implementation consultants, integration engineers and others as necessary)
Ensures project risks, issues and status are identified and communicated as necessary
Presents information on projects and initiatives to leadership as necessary
Ensures project assignments are accurate and updated weekly
Perform activities surrounding project budget analysis, control and reporting, including:
ensuring project change orders are entered timely and correctly;
project effort estimates are up to date and complete;
determining the resource needs for pipeline projects
matching labor supply to project demand to determine labor shortages and overages
SOW Process Management
Manages creation of Statements of Work for new and add-on services projects
Analyzes actual delivery patterns and updates services pricing model accordingly
Project Methodology
Work with services leadership to develop an efficient and effective project methodology
Ensure the methodology is properly documented and standards are followed
Ensure all new employees are effectively trained on the methodology
Required Skills
Excellent business process analysis skills are required
Excellent interpersonal and written communication skills
Strong motivation & team orientation
A desire to learn new skills & technologies
Microsoft Office applications knowledge
Superior analytical and problem solving skills; flexibility and high level of initiative
Highly organized with attention to detail, execution and follow-through
Knowledge of health care industry required
Understanding of software development and infrastructure project lifecycles within the organization
Ability to effectively manage time, prioritize work, multi-task across many assignments and delegate
Ability to assess the impact of new project requirements on an existing team workload
Required Experience
BA/BS degree in Computer Science, Information Systems, Business or an equivalent combination of education or experience.
Strong project management/process background, 7-10 years experience working in a professional services organization with a wide variety of methodologies, able to help lead general process direction
PMI certification preferred
Experience implementing clinically oriented software solutions or experience with healthcare IT systems
PatientKeeper is a leading provider of healthcare applications for physicians. Our mission is to make IT an indispensable tool for 21stcentury of clinical care.
HCA Healthcare, our parent company, is one of the nation's leading providers of healthcare services, comprising more than 180 hospitals and approximately 2,000 sites of care, including surgery centers, freestanding ERs, urgent care centers, and physician clinics, in 21 states and the United Kingdom. With more than 280,000 colleagues driven by one purpose-to give patients healthier tomorrows-we are excited about the future of medicine and believe we are uniquely positioned to play a leading role in the transformation of clinical care.
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Project Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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