Arkhola Customer Service Representative- Muskogee, OK at APAC-Central Inc in Muskogee, Oklahoma

Job Description:

Job ID:  283339

APAC Central Inc., is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri. APAC-Central, Inc. and its founding companies have been serving our customers since early in the 20th Century and look forward to continued success in the 21st Century!

Job Description Summary

The Dispatcher/ Scheduler will be responsible for providing on-time delivery service to aggregate, asphalt and construction customers in a detailed, timely and professional manner. This role will involve the solicitation of and management of contract trucks. This position requires the employee to perform a wide variety of Customer Service functions including, but not limited to, the following:

• Compile daily trucking demands from all stakeholders


• Solicit contract haulers to ensure demand is being met


• Communicate accurate addresses and delivery instructions to drivers


• Utilize dispatching software and GPS tracking to ensure trucking is being efficiently utilized


• Utilize software to clock in and out trucks to ensure accurate billing


• Monitor internal and external jobs to ensure demands are meet while maintaining efficiency


• Communicate with truck owners / operators about re-tasking as needed


• Calculate and communicate haul rates


• Notify customers in advance of late deliveries or delays in service


• Keep the Customer Service/Dispatch Manager and Sales Department informed of problems or concerns throughout the day that may require their knowledge or attention


• Other duties and responsibilities as assigned

Requirements

• Candidate must be energetic with the ability to work in a fast-paced team atmosphere that focuses on customer needs


• Strong computer skills


• Demonstrate the ability to work independently, without direct supervision


• Demonstrate good performance, safety and attendance


• Demonstrate a willingness to work overtime and weekends as needed


• Demonstrates ability to work and communicate well with Supervisors, Dispatchers, Drivers and other employees


• Demonstrate the ability to conform to and maintain MSHA, OSHA, DOT and all other company or governmental state rules and regulations.


• Regular and predictable attendance at assigned times is required


• Drug screen and background check required

Education/Experience

• High school graduate or equivalent

Preferences

• Experience with Microsoft Office including Outlook, Word and Excel


• Prior Dispatching experience

What CRH Americas Offers You

• A culture that values opportunity for growth, development and internal promotion


• Highly competitive base pay


• Comprehensive medical, dental and disability benefits programs


• Group retirement savings program


• Health and wellness programs

About CRH Americas

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!

APAC Central Inc. is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link.