Universal PBI at The First National Bank and Trust Compan in Monroe, Wisconsin

Job Description:

Retail Branch Manager

 
MINIMUM REQUIREMENTS FOR POSITION:

• High school graduate or equivalent


• Minimum one year retail banking of sales and customer service experience


• High school graduate or equivalent


• Minimum of one year retail banking sales and customer service experience


• One year work experience at First National Bank and Trust preferred


• Excellent customer service skills


• Strong interpersonal, oral and written communication skills and aptitude


• Basic math aptitude and proficiency


• Knowledge of bank accounting principles


• Ability to learn and utilize new technologies


• Knowledge of general banking products and services

• Successfully complete on-going Personal Banker 1 training


• Successfully complete on-going Teller 1 training


• Perform teller transactions, open deposit accounts, input consumer loan applications and navigate the loan process


• Understand and support Going for Gr-8 and other bank-wide initiatives


• Support sales and service strategies that build relationships and promote needs based selling


• Adhere to bank policies, procedures and banking regulations


• Demonstrate understanding of and comply with established security procedures


• Maintain confidentiality of customer information and activities


• Promote and achieve accuracy and quality in branch work


• Recognize and act on opportunities to achieve assigned sales and service goals


• Become proficient with job-related systems and equipment


• Participate in the general upkeep and appearance of the Branch


• Participate in available training opportunities


• Understands and complies with Bank mission, organizational structure, employee handbook, bank security, policies and procedures, standards of conduct and incentive program.


• Support Community Reinvestment Act (CRA) through business development efforts and by participating in bank hosted and community events


• Performs other duties as needed or assigned.

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